BestfaredealReviews of bestfaredeal.com

Louis was very professional

Merci Louise pour l'excellent service.

Bonne expérience avec Louise pour avoir des billets à un bon prix.

My five stars only goes to the agent, Claire. She was kind, caring and professional. I was very disappointed because the seat that I paid for was suddenly unavailable two hours later. It was then left up to the customer to upgrade at a much higher price. The company should have compensate by offering another seat at the same price. That is considered good customer service. I was not the one at fault here. Claire’s customer service was awesome. She was patient and helpful and understanding of my disappointment. She’s to be commended. However, in future I will not be using this company for my travels. Their bait and switch tactics was unprofessional and unbecoming.

el pasado enero 21.2025 compre un itinerario para mi esposa que viaja de Canada a Colombia. despues de haber pagado me llaman y me dicen que la aerolinea solo confirmo el viaje de ida y que debia pagar "solo 300" dolares mas, para el viaje de regreso. al final de una larga y conversacion entendi que se trataba de una ESTAFA. cancele mi tarjeta de credito pora protegerme.

My wife and I got stranded at Heathrow with no way of returning back home to Maryland USA. We ended up spending thousands of dollars to return home two days later. They will not take calls even though they advertize themselves as a 24 hour business. SCAM!!!!

I booked a two'way return trip online. They called to say they have booked my return and it is not cancellable. However, they could not book the flight to my destination and proceeded to offer a $600 more expensive option. After a heated c9nversation with a manager, they somehow cancelled the trip. To be safe, I immediately cancelled my credit card.

I recently had the pleasure of booking my vacation through with Claire, and I cannot recommend her highly enough! From start to finish, the service was outstanding. She is amazing, thanks you Claire