Emmanuel David K.
I’m experiencing a lot of difficulties…
I’m experiencing a lot of difficulties with communicating, getting calls, back messages or emails are not even working for particular agents.
Bestfaredeal is listed under Airlines & Air Travel in Maryland, Maryland.
Bestfaredeal (bestfaredeal.com) has 368 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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368 approved reviews, newest moderated first
Emmanuel David K.
I’m experiencing a lot of difficulties with communicating, getting calls, back messages or emails are not even working for particular agents.
User
Don't book flights through Best Fare Deal. They pressure customers to pay additional costs than to the original price advertised on their website. Furthermore, they're a company who mislead customers where we booked for a round-trip to Zurich, and they tell us there are no available seats for the returning flight. This raises concerns on why would they advertise such prices if there's no available seats? It's a deliberate tactic to get you to pay more. We ended up paying 41% extra than what we originally paid just to get the returning flight.
Marie-Claude B.
Paul Smith great service
Sahlee R.
I booked with Bestfaredeal because I thought I got the best price but ending up paying an additional 75% after my initial payment. I have to check my charge daily because they charged me twice of my initial payments and there's anothet $280 charge. It took them 3 weeks to make the corrections. Lois Michelle have been very helpful in updating me and assuring me that I will get my money back. I got my money back after constant calling.
Mohsen
I reserved a ticket through bestfaredeal.com, and they sent me an email confirming that my one-way ticket to San Diego was booked. However, they informed me that no seats were available for my return flight from San Diego to Vancouver. They also stated that the deal was non-refundable. They offered me an alternative return flight with one stop at an additional cost, which I do not want. The issue is that I did not see any terms and conditions mentioning a non-refundable policy. Additionally, when I searched for the exact same flight (same date, time, and direct route), I found it at a lower price. This company is a scam. I strongly advise everyone not to purchase tickets from BestFareDeal.com. They advertise extremely low fares, but once you provide your payment details, they come up with excuses to charge you more.
Ray
Claire made it a smooth transaction.
Dan A.
After giving all info; including credit card, the card payment was somehow denied. No problem here! 2 minutes later trying to book again price went up with 35% from $947 to S1250. They try to call you from 301 area code - Maryland USA, their posted office address is in Surrey, British Columbia. Fishing scam.
FH
I gave them 5 stars based on their commitment to servicing the customer. My experience did not start well as they had told me that the seat at the price I had paid sold out. I should have vetted the company first as I would have seen that this occurred many times to other people. After several days of back and forth with this company, I got "Claire" to help me which she did and we were able to resolve my issue. I was asked to provide a 5-star rating while waiting on line till I was done. This was my experience, it turned out well after all of that. Thank you "Claire" for helping me.