Best BrillianceEngagement RingsLab Grown Diamonds RingsMoissanite RingsAbout Best Brilliance Best Brilliance is a global leader diamond jeweler online for engagement rings, wedding rings and custom made fine jewelry. Free Shipping and Free Returns. We're here to assist you! Get a free consultation from our diamond expert.
Best Brilliance (bestbrilliance.com) has 455 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Jewelry & Watches · Huntington, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · Brooklyn, New York
Excellent
455 approved reviews, newest moderated first
MAXWELL M.
Paul reached out to me after some miscommunication with the shipping department(not their fault) he worked fast to make sure that everything was correct in the end.
Response from Best BrillianceDec 2, 2025
Thank you for your support and for sharing your experience with us. Knowing that you're happy with your ring and your journey with us brings us a lot of pride!
Leo R.
Beautiful piece that helped me turn a special day even more special.
Response from Best BrillianceNov 20, 2025
We truly appreciate your review and are so happy you're pleased with everything! Thank you for allowing us to be part of your journey—it’s a privilege we don’t take for granted.
Stacy A.
My husband and I bought this engagement ring to replace my mother's diamond that I lost - which was a diamond from the 1950s with zero imperfections - a hard thing to replace for both sentiment and value. BUT - this ring is everything I have ever wanted. It needed a bit of modifications, which were taken care of with ease and care (thank you SO much)! If you are hesitating for any reason - don't wait! You'll be happier than you ever thought you could be!
Response from Best BrillianceNov 16, 2025
We truly appreciate your support and are so happy to hear you’re pleased with your experience. Your feedback means a lot to us and keeps us doing what we love every day.
Ronald G.
The customer service and quality off the ring and was delivered early on my anniversary.
Response from Best BrillianceNov 16, 2025
Thank you so much for your kind words! It brings us so much joy to know that you had a positive experience. We’re honored to have played a part in your special moment.
Noa P.
Shipping was delayed, and no one ever repolied to my emails. Definitely not the smooth shopping experience I was hoping for.
Response from Best BrillianceNov 13, 2025
Hi Noa, We’re truly sorry to read about your experience. We've tried to locate your order in our system, but unfortunately, we couldn't find any record under your name. It's possible the order was placed under a different email or name. We’d love the opportunity to make things right, but we need your help to do so. Please reach out to us directly at [email protected] or through our contact form at bestbrilliance.com/pages/expert-advice with your order number or the email used during purchase, so we can assist you right away. Thank you again for your feedback. We’re committed to improving and hope to earn back your trust. Best Brilliance Team
Natalie S.
Could not ask for a better experience. Love my ring!
Response from Best BrillianceNov 11, 2025
Thank you for your kind words! We’re so glad you had a great experience, and it means so much to us to be a part of your special moment. Your support truly keeps us inspired!
Randy M.
I forget your employees name but she actually used her email to send me a confirmation on my purchase was very polite and went above and beyond to bring everything together. Got engaged this last month and she happily said yes.
Response from Best BrillianceNov 11, 2025
We’re incredibly grateful for your review! It brings us joy to know you’re happy with everything—we pour a lot of care into every piece, and hearing your feedback makes it all worthwhile.
customer
My experience was great from the customized choices, great customer service and final product! Top quality and professional look and feel on our purchase. We will be return customers.
Response from Best BrillianceNov 11, 2025
Thank you so much for your thoughtful feedback! We’re thrilled to know your experience was a great one. We’re honored to have played a role in your journey!