Best BrillianceEngagement RingsLab Grown Diamonds RingsMoissanite RingsAbout Best Brilliance Best Brilliance is a global leader diamond jeweler online for engagement rings, wedding rings and custom made fine jewelry. Free Shipping and Free Returns. We're here to assist you! Get a free consultation from our diamond expert.
Best Brilliance (bestbrilliance.com) has 455 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Jewelry & Watches · Huntington, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · Brooklyn, New York
Excellent
455 approved reviews, newest moderated first
Roberto T.
The engagement 💍 I received was beautiful and my forever wife loved it. We got married on the 12th of September, 2025 and kinda got carried away with the honeymooning lol. We'll be looking forward to purchasing from you in the near future.
Response from Best BrillianceNov 11, 2025
It means so much to hear you’re happy with your experience. Thank you for sharing your feedback—being part of moments like these is what makes our work so meaningful.
todd G.
The jewelry is very high quality and the employees care about you
Response from Best BrillianceNov 11, 2025
We’re so happy to hear you’re pleased with your experience! Thank you for choosing us and for letting us be part of something special—it’s an honor we don’t take lightly.
Luis
She absolutely loved it and said yes? Thanks
Response from Best BrillianceNov 11, 2025
Your kind feedback truly means a lot! We’re always striving to create beautiful pieces and lasting experiences—thank you for making us part of yours.
Latrice M.
I ordered a ring that looked beautiful online but when I received it, it looked extremely cheap. So I started a return request the same day as the delivery. I was told that someone would contact me within 24 hrs to begin the process. A man by the name Paul contacted me but attempted to convince me to keep the ring instead, I replied shortly after receiving that email and told him no thank you I’d like to proceed with the return. After that I didn’t not hear from anyone for over a week. I finally called and was able to reach someone after a few tries. I was then emailed with instructions on how to return the ring. I followed all steps accordingly and was told that I would receive a return with in a week after the ring reached their office. A month went by and NOTHING! So again I had to call and call. Finally the second day I reached someone and miraculously the refund was issued the next day. Which means they could have done that all along! The whole hassle free rerun policy is everything but hassle free!
Response from Best BrillianceNov 6, 2025
Hi Latrice, Thank you for sharing your feedback. We understand that waiting for a refund can be frustrating. After reviewing your case in detail, I can confirm that everything was handled correctly and your refund was processed within our standard 14-business-day window from the day your return was received and inspected. Our process was followed precisely, but we still value you as a client and want to make sure you feel fully cared for. A member of our team will reach out to you shortly to follow up personally. Best regards, The Best Brilliance Team
Jack C.
Best Brilliance provides an outstanding customer experience. The staff was so helpful, knowledgeable, and patient in helping me find the perfect item
Response from Best BrillianceNov 6, 2025
We’re thrilled to hear you’re happy with everything! Thank you for your trust and for allowing us to create something meaningful for you—it means so much.
Ljd
Excellent service and Gorgeous Ring!!
Response from Best BrillianceNov 6, 2025
We truly appreciate your kind words! Knowing that you're happy with your experience brings us so much pride. Thank you for letting us be a part of your journey.
Blake R.
After looking all over for a ring, I ended up deciding to go with Best Brilliance. At first, I was pretty hesitant to go the online route and I couldn't be more pleased with the quality and experience. Shipping was quick, process was easy and most importantly, she loved her ring! Would recommend BestBrilliance to anyone.
Response from Best BrillianceNov 6, 2025
Thank you so much for your wonderful feedback! We're honored to have been part of your special moment, and we’re so glad everything turned out just the way you imagined.
John J.
Mary was amazing. She did great to calm my nerves in the uneasy process of making a major purchase online. I'm sure I was annoying but you couldn't tell with her. She was professional, patient, and extremely helpful.
Response from Best BrillianceOct 29, 2025
Your kind words made our day—thank you! We’re honored to have been part of your journey and are so happy you’re pleased with everything.