Shari's BerriesReviews of berries.com

I ORDERED TWO BOXES OF CHOC. BERRIES ON 05-07-2024. FEDEX GOT THEM THERE. GIRLS WERE HAPPY WITH THE ITEMS. I RECEIVED A TEXT FROM SHARIES BERRIES LAST NIGHT. 05-15-2024. FEDEX TEXT ALSO TELLING ME ABOUT THE SHIPMENT. I DID NOT PLACE THIS ORDER. I CONTACTED SB, CUSTOMER SERVICE THIS A.M. YEP,, YOU GUESSED IT. NOBODY KNOWS A THING ABOUT IT. WHO DID WHAT, WHEN, HOW, NOTHING. WORTHLESS. ABSOLUTELY WORTHLESS!!!!! I CONTACTED MY BANK AND HAD THE DEBT CARD, (BILLING CARD) SHUT DOWN.. I CALLED THE OFFICE WHERE THE ORDER WAS SENT. YOU KNOW,,, THE ORDER I DID NOT ORDER. YEAH,, THAT ORDER. THE OFFICE RECEIVED THE ORDER. I TOLD THEM TO ENJOY THE FREE TREAT.. SO, I COULD NOT BE TOLD WHO PLACED THIS ORDER, 05-15-2024. SO I GUESS SHARIES BERRIES IS A BENEVOLENT COMPANY. ORDER FROM THEM KNOWING YOU WILL NOT NEED TO PAY FOR YOUR ORDER. NOT SURE HOW MUCH LONGER THEY WILL BE IN BUSINESS.

i didnt get the order from them the support agent is the worst, wasted 30 mins to just check on an order and when i told her that i had work to do, she kept spamming in chat that she needed 1-2 min to check on the order after she previously did this 5 times.

I got on their website the day before Mother’s Day and ordered. They had it to my mom the next morning! Wow! Thanks Shari’s Berries! Btw, my mom loved the berries!

Order for Mothers Day and accepted payment with delivery date on Sunday (Mother’s Day ). No delivery, called on Monday and talked to overseas customer service agent who could barely speak/ understand English and eventually, after 35 minutes on phone, said delivery on Monday. Did a follow up online chat on Monday to assure delivery and found that no delivery date was set and offered new delivery 5 days after original Mother’s Day delivery and 20 % off next order, lol There is no recourse and zero customer service I completely cancelled the order. I will never again order from Shari’s or 1-800-Flowers and will advise others not to use this fraudulent company.

Absolutely nothing bad to say about Shari's Berries. Perfect every single time I've ordered. Delivery is always accurate and so fast!

Sent berries for Mother's Day. Box soaking wet, ice pack melted, chocolate melted off the berries. It looked gross. Called immediately and they said they would re-send. Never did. Called again and they said it would be two weeks. NEVER AGAIN! Terrible disappointment.

I wasn’t please from start to finish. I ordered the $39.95 box of chocolate covered strawberries with the option of free shipping charge. However, card was charged $52.95. Also had the option of putting a free note with order. Order was delivered there was a little typed Cut out 1/2 by 3 inch On top of the Sherry’s Berries label that made The presentation look tacky. Also, the chocolate wasn’t so good but I did like the white chocolate strawberries. However, the strawberries were great large and fresh. Just needs to make a few tweaks to be better presented.

Been using you guys for years and it’s your Quality and Consistency that makes it an easy choice to choose your Brand! For Birthdays, Anniversary’s or any Holiday Shari’s Berries has the best options that results with a smile.