Shari's BerriesReviews of berries.com

DO NOT WASTE YOUR MONEY OR TIME. 800 FLOWERS RUN THIS BUSINESS. THE ARRANGEMENTS WERE NEVER DELIVERED. I RECEIVED EMAILS STATING THAT THEY'VE ATTEMPTED. LIES!

I placed an order with Shari’s Berries for **two\-day delivery** to a condominium unit that was not gated and had open access. On the scheduled delivery date, I checked the tracking information and was surprised to see that delivery had supposedly been attempted. However, when I contacted the recipient, she confirmed that no one attempted delivery, and she received no phone call, despite my providing her contact information and phone number as required. When I called the following day for an explanation and status update, the representative could not explain why the delivery was marked as attempted or why the driver failed to contact the recipient. I was then told that another delivery attempt could be made, but it would take an additional two days. At that point, the original two day delivery promise had become meaningless. I canceled the order and requested a refund. The lack of communication, accountability, and reliable delivery service was incredibly frustrating. If a company offers expedited delivery, customers should be able to expect that service to be fulfilled—or at the very least, receive a reasonable explanation when something goes wrong. **I would not recommend this company based on my experience. Save yourself the frustration and consider another company that values its customers’ time and follows through on its delivery commitments.

I got a fraud ping to my bank account for a $500 charge. After that failed, then a $130 attempted charge. The tag i.d. on my bank account from the charge has similarities to the i.d. from this company. I havent use my card outside of anything normal that I typically use it for and for ONCE, I go out of my norm to purchase something from this company and just so happen to have my card info stolen? yeah okay. I didnt even choose to do business with them. A third party shopped my request to them. I only knew it was this business after my card was charged for the original order because the third party keeps the businesses they connect a secret. Sounds like a interesting opportunity for them if you ask me!

I ordered for my daughter's birthday and was guaranteed they would arrive the next day on time fir her birthday! They did not, in fact, her birthday was 3 days ago and they still have never arrived! They said they have credited me 50% of the order price, but that's not showing up either! Every since 1800flowers purchased them, they have gone to the shitter! I would give them a 0 star if possible!

Did not deliver on scheduled day. I received an email stating that the berries were out for delivery at 9:30 am. Received another email at 7:30 pm stating that a delivery attempt was made but could not deliver. The recipient was home all day and checked her Ring camera videos; needless to say, no one attempted any delivery. Bogus communication and emails. Don't trust this company. I will not do business with them again.

The ordering process was fine, but the delivery was a letdown. The original delivery date came and went, and all I got was an email offering 15% off my next order. The next day, the order was marked as delivered, and the delivery photo showed the chocolate-covered strawberries left outside in the sun. On top of that, the business was open, and the driver only needed to walk another 15 feet to hand them to the receptionist. For a perishable gift, this was a disappointing experience, and I won't be ordering again.

I ordered a flower/strawberry arrangement as a get well gift for a family member who had been hospitalized. It ordered on a Tuesday and it was scheduled for delivery on Thursday. I received notification notification, even though my telephone number was on the order, and it was not delivered. After calling “chatting” with the company, they were apologetic and said it would be delivered the following Tuesday. She received the original delivery on Saturday and the strawberries were rotted, melted and smelled atrocious. The flowers were leas than fresh😩. The final Delivery came on Wednesday and the cold pack (that contained something other than water) had burst and ruined the strawberries, which again were melted. They did reimburse my money, but I would NEVER again order from them or recommend them to anyone!

Never delivered althought they reported delivery ? suspect the driver never delivered or delivered to wrong address. Dealing with 1-800 flowers tor esove was alos frustrating. Not doing Shari's again