Shari's BerriesReviews of berries.com

First the delivery was 2 days late and then the items received weren't even close to the advertised picture. My 5 yo granddaughter could have done a better job!!!

These used to be very good but they are now apparently using local distributors and the quality has gone way downhill. Berries I got today were small and not even ripe. Not worth the money

Tiny strawberries used. They look messy. No effort

I ordered something for my mother-in law and she never got it and she was at her house all day and it never came. I called to get my money back and they did not give me a full refund. I would not recommend to anyone.

I’m only giving it one star because i can’t leave it negative stars. They promised delivery on the right day multiple times (I double-checked to make sure they got it right), and they messed it up and never made it right. Still waiting to be reimbursed but i’ve stopped expecting my money back. They have got to be the most unprofessional company. I can’t believe more people don’t know not to order from them. Could not recommend them less.

I must say first that I've always thought highly of this company and I could eat their berries without even having an occasion to. However, at this time I can't say that I feel the same anymore I feel totally let down. I purchased an order to be delivered December 5, 2 days ago and haven not yet received them and when trying to reach customer service that's suppose to be available 24/7 you can't reach anyone. At this moment I feel like I'm pretty done with shari's berries

Showed up at 8:30 at night. The balloon I ordered never showed up. Tried call and inform them, nothing. Emailed them and no response. I will not use them again and i strongly that you don't. horrible customer service.

Texting customer service transfers me to a human who never responds. This happened twice. I called and left my number for a callback but never got one. I had opened our holiday strawberries for a party. They were sweating and some were broken. The eyes in the turkeys had dropped off so we couldn’t use them. They were also pretty sticky. It was just sloppy. We tried to eat a few but everyone said they tasted weird so we ended up throwing them out. It was just a disappointing experience and unlikely we would order these again. Especially for the price and the lack of any customer service response. I’d like a refund to be honored based off their customer promise on the website. Unlikely.