Shari's BerriesReviews of berries.com

Ordered a small birthday cake and 6 strawberries to be delivered for my sister's 70th birthday. Box only contained the strawberries, no cake. I tried the provided number if I had questions and it wouldn't connect. Tried another number from their website and that disconnected too. Live chat offered $20 and redelivery. I have asked for a refund but not hopeful.

I definitely will think twice about ever placing an order again with Shari's Berries. My siblings and I ordered a 12 count chocolate covered strawberry to surprise our parents because we weren't able to make it home for the holidays this year and they really do enjoy them. Placed an order on December 18, delivery was scheduled for December 21. They weren't delivered until the December 23 and they were covered in moisture, ice pack was completely melted, and the whole order looked questionable. Not very dependable on delivering a quality product.

Hard to write a review when still, like a month later, they haven't arrived. Sent an email and never got a response.

Bad customer experience. I placed an order on the 12th and delivery was set for the 20th. I found out on the 20th that the delivery was delayed and would be delivered on the 24th. On the 24th I received an email stating that they had canceled my order.

First time ordering from this company.I ordered the reindeer and sprinkles it arrived on time on Christmas Eve but when opened I was very disappointed the strawberry's small and looked like a child decorated them looked nothing like the advertisement. I did get help from customer service and refunding me a portion of the $75 I paid, so I was relived to know that they were willing to fix the issue.I dont believe I will be ordering through them again.wish I was able to attach a pic but unable to

Sharis Berries order was not delivered. Delivery date was 12/24/2024. Delivery information "Delivery Attempted. Will redeliver". The recipient and his wife were home all day. He has end-stage cancer and we depended on this gift getting there on time. I'm very disappointed with this and I won't be a returning customer.

Order was never received. Nor was replacement order. Contacted customer service 3 times who assured me the order would arrive. Was marked as delivered even though it wasn’t. They didn’t want to give me a refund.

Package guaranteed for delivery 12/23. It's 11 pm 12/24 and package hasn't arrived. Total ripoff