Shari's BerriesReviews of berries.com

Shari’s Berries is terrible. This is the second year in a row that they have not delivered an item in the window of time prior to Mother’s Day. The only thing offered is the same info you can pull offline. They only use fedex as a delivery service and do not seem interested in considering another delivery service on busy holidays like Mother’s Day.

This place has completely shattered my Mother’s Day weekend. I placed an order on Thursday night, expecting it to arrive on Saturday. They falsely claimed it was delivered, yet the recipient never received it. To make matters worse, I discovered that no deliveries are made on Sundays in my area. They did nothing to rectify the situation, simply offering a refund, which fails to mend the damage done to the special weekend. Spoke with John and he promised it’ll be delivered on the 11th however, it was a total lie to get me off the phone. don’t trust this company for your delivery.

Ordered as a mothers day gift. Arrived on time. However, the berries are nothing like what is pictured. Extremly small. And my mother said they tasted terrible. Don't waste your money.

I wish I could write them zero stars. Place an order for Mother’s Day never received a confirmation or any tracking information, but they made sure to charge me for it. Use the chat feature only to find out that the agent couldn’t find an order from me at all and could not resolve the issue. 20 minutes later I start another chat where an agent was able to find the order. No surprise at all that the recipient did not receive the gift and they gave me a fake tracking number that showed an Amazon package being delivered when the gift was actually supposed to be sent with cooling. Then they tried to send me a savings card as though I will be back to order again. I asked for 100% refund of my order which they said they would do but then ghosted and guess who didn’t get the order or the refund? Had to file a dispute with my bank do not order from this company. They are terrible and none of the agents know how to do anything.

Horrible!!!! DO NOT WASTE UR MONEYY!!!!!!! Got a order from them forgot the chocolates and the strawberrys crushed and mushy with chocolate all crushed up. Sent another box with chocolates same thing but WORSEE! Chocolate crushed mushy strawberrys and even some strawberries with no chocolate on them. Tried to get a refund and they said no. Instead they are sending out another box of chocolates. Why should they ???? We already know its gonna be bad possibly worse. Maybe they should use fresh strawberries instead of frozen ones. 🤷‍♀️

Word of advise…DO NOT BUY from this company. The flowers I received for mothers day are no where near the pictures. Half the size and most flowers were dead on arrival. It was truly shocking and disappointing to do that on mothers day. The berries box looks in terrible shape. I will have to run down buy things myself. The max they did is %50 refund, which is a theft considering the whole order is a sham. Avoid them at all costs…seriously

Delivered wrong address - I even walk to the neighbor to ask their door color is not even the same picture as show on picture this business is scamp. The help line is not even work.

Horrible! Didn't deliver but half the order and no berries. Took an hour to get the customer service agent to respond and my mother in law did not get her berries. I have ordered multiple times, but NEVER again. I will buy them local or make them myself! I do NOT recommend!!