Shari's BerriesReviews of berries.com

Horrible old Strawberry's Old, Moldy, was supposed to look like Ladybugs - looked like a creature ! They are not cheap for getting something that went into the Garbage !!!!

LOL! If you’ve ever seen the “nailed it” versions on Pinterest you will understand. We sent some strawberries (lavender and light blue decorated beautifully) to our neighbor after their family pet died. What arrived was a disastrous pile of gray rubbish and sprinkles. It was awful. It was like some dropout spitefully sent a pile of dung. So embarrassing….

Horrible experience. Needed a double fruit plate for a business grand opening. Said in order that we needed a morning delivery due to us opening a noon. Order showed up at 4:40pm. Refused to accept the order. Awaiting refund now. I will never order any of the Fruit Bouquet, 1-800-flowers, or Harry and David brands. Horrible companies!

I had an order to be delivered on a friend's birthday. It didn't get there. I've been on their chat with SEVEN different representatives. They promised to send a double batch of cake pops. They finally send the original package MANY DAYS LATE (not the double amount). I'm still going around and around about the double order. Why promise what you can't deliver? It doesn't make sense. I gave them the extra star because the cake pops are amazing.

The huge amount of (toxic to the environment and unrecyclable) polystyrene used was ridiculous. It was startling and very irresponsible. Much less would have served the same purpose and still kept the entire order cool. Plus it was glued to the plastic wrap, so even if a community is able to recycle it, they couldn't be separated to do so.

Don’t order strawberries from them. You will regret it. The order arrived three days late even after I cancelled it. I went with a local gift market and was delighted with it. I wish I could share pictures. The ones from Shari’s Berries had mold on the berries and the chocolate was cracked and falling off. My daughter was able to salvage the note I had sent to my granddaughter but she threw the berries in the garbage. Thankfully, they refunded my money, but I urge everyone to shop locally.

The company can improve by actually caring. I even gave yall a second chance. My order was late the last two times I ordered and the strawberries were old and gross. The chocolate had busted on a few as well. Absolutely horrible customer service and this place has just gone downhill bad.

Second time, I gave them the first time . Mistakes happen. I could have take my wife out to an expensive diner for what I pay for a smashed cake wilted flowers and no card I had to pay extra for!! I WILL NOT DO THIS AGAIN.