Shari's BerriesReviews of berries.com

Paid $120 for a bundle of Flowers and Strawberries. Picture looked very nice but when it got delivered I was super upset. Flowers were a handful and the strawberries looked like they were tossed around. Of course no way to get in touch with costumer service. I should have googled the reviews before hand. DO NOT ORDER FROM THIS crappy place!! They dang sure ripped me off big time!!!

It's good here but somehow the rating is bad

If you're thinking about ordering from Shari’s Berries, don’t. I paid a premium for flowers and strawberries to be delivered to my wife’s school while she was in class—a very specific time window that mattered. They promised delivery by 1 PM. At 1:30 PM, nothing. I follow up, and suddenly the story changes: “It’ll be delivered by end of day.” End of day? My wife is gone by then. What good is a surprise delivery to an empty building? The entire point was to create a moment. Instead, Shari’s Berries gave me a missed opportunity, zero accountability, and a robotic shrug. This company clearly doesn’t understand that timing is part of the product. If you’re sending a gift for a birthday, anniversary, or any occasion that actually matters—look elsewhere. You’ll get better service from a local florist, a grocery store, or frankly, a carrier pigeon. Shari’s Berries is all branding and no backbone. Never again.

HORRIBLE DELIVERY SERVICE. THEY CLAOMED UNABLE TO DELIVER/DELIVERY ATTEMPTED. MY WIFE IS HOME AND SO IS MY ADULT DAUGHTER. NO DELIVERY WAS ATTEMPTED. CONTACTED THIER CUSTOMER SERVICE AND THE SAID WE CAN REQUEST ANOTHER ATTEMPT BUT NO GUARANTEE. I PAID FOR SAME DAY DELIVERY...DIDNT HAPPEN AND THEY DONT SEEM TO CARE. THE WORST PART IS THE SAME THING HAPPENED FOR THE SAME OCCASSION LAST YEAR AND I WAS STUPID ENOUGH TO TRY AGAIN. MY FAULT . I WILL NEVER BUY FROM SHARIS BERRIES AGAIN.

I was due to receive 6 strawberries on 8/21 that I ordered in July. I was unable to track them, so when the day as almost over, I called customer service and received zero assistance. The next day, the strawberries were delivered melted and stunk. I went on their customer chat: "Hello, my order was not trackable, it arrived the next day so no special delivery for the birthday, and when I called customer service, I received zero assistance, just that it was on the way. It was in Jacksonville FL on 8/11 and then nothing until late last night 8/21, when it was supposed to be delivered and it said it would be delivered today. I ordered it in July so there was plenty of time for it to be made, shipped and received on time. Also, today they showed up looking melted." - "Hello! Thank you for contacting Shari’s Berries. My name is Jerly, and I will be happy to assist you. Please give me 1-2 minutes to review your chat with the virtual assistant." - Never heard back! They never responded. I advise DO NOT ORDER from this site! It is a scam, rotten fruit, & no customer service! Your just out of money. $50 for rotten strawberries..

I believe an improvement on packing should be considered . i a way to avoid damage - product melting - damage due to temperature . maybe should add some styrofoam or similar include dry ice to keep low temperature

The members of our household will gladly sign off upon receiving packages, however, the Shari's Berries deliverer insisted on taking pictures of recipient receiving package--no thanks. Keep the berries.

They are the absolute worst company to order from. Bought for my husband as a surprise, they never delivered. The order never said I’m sorry never gave me any money back. I never gave my husband the fruit. I would never buy from them again and I encourage everyone else to not buy from them.