Shari's BerriesReviews of berries.com

Bait and switch. Picture of ordered strawberry's looks nothing like what was received. Sub par craftsmanship quality, did not look professional.

I placed my Halloween order few days before Halloween and it was stated to me delivery on Halloween then got an email stating it would be Monday November 2nd. I had my phone number and my daughters for calls. Very disappointed, won't use them again!

Delivery was confirmed to my daughter's college post office. She was there at closing time. It wasn't there. She checked back on 2 more occasions - no order. The worst part is probably their Customer Service. Difficulty getting to a live person, no call-backs, long holds on-line. 2 emails and 2 online complaints - no response. The chatbot is okay, but takes too long to get a live agent. Then, the live agent takes forever to address your issue. It asks for 1-2 minutes to chat with a Live Agent, and took 5 minutes. I'm still in the chat window, circling the drain... 10 minutes in now. I just want a refund and will NOT order nor recommend 1800-Flowers, Shari's Berries or any of its many affiliated delivery service companies.

Ordered Halloween monster berries. All but 1 missing eye's, they look like a 1st grader decorated them, ice pack melted and berries nasty sweaty. Now I am on hold online and phone to speak to someone to nooooooo end in hold time. So disappointed and now angry at the non-existent customer service.

I paid an extra $5.99 for next day delivery which didn't happen. The order contained cheesecakes. The recipient threw the food away. Good luck trying to contact ANYONE at all!! This is NOT the same company it used to be. Do yourself a favor and order an Edible Arrangement. I will NOT use Shari's Berries ever again

item was supposed to be delivered to my mother who just had surgery and after 4 p.m., it says delayed and the company only has a chat which can't help me. there is no-one to talk too. i can't even contact the local shop where my mom is because i have no idea who it is.

AWFUL!!! My sister sent me a dozen berries for my birthday. Half of them were crushed and fermenting. She notified the company, and the next week a replacement arrived!!! These were crushed, the box was dripping wet, and the berries were MOLDY!!! Unacceptable for the amount paid! I requested a refund for my sister….silence! I have photos!

Don't ever make a mistake because you can't get it canceled! If you want unwanted melted chocolates, with zero customer service, this is the place Also WORST fruit ever anywhere.