Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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TD from C.
Bought a bike from them online sight unseen. They were super easy to deal with and very responsive with my questions. Excellent customer service and attention to detail. I highly recommend doing business with them and I will continue to do so in the future. Everything was shipped on time and as indicated.
Christian
I submitted a price match, and the response came back the same day. Shipment was free and fast. Would definitely shop with Ben's Cycle again!
David
found the exact item i needed at a very low price. It was delivers very quickly.
Luke
Low price and quick turnaround. They were great!
D. Robert W.
I was able to find the specific part I was looking for that I couldn't find elsewhere for a competitive price. The service was everything I'd expect from an online retailer. I'll be shopping here again.
Rob R.
This place is great. They know their stuff. Great service and great prices. I highly recommend!
Darrell from C.
I was looking for a set of orange Candy 2's. Ben had them for waaaaaay cheaper the everyone else and super fast shipping. I will for sure be coming back.
MTBtrailrider
I was looking for a helmet mount for my Serfas lamp and the only place I could find it was Bens. They had a reasonable price and delivery was very prompt. I would definitely use Bens again!
