Ben's Cycle Reviews | Read Customer Reviews of benscycle.com

Ben's CycleReviews of benscycle.com

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Ben's Cycle

About Ben's Cycle

Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.

Ben's Cycle (benscycle.com) has 763 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: benscycle.com
Website: benscycle.com
Category: Bicycles
Location: Milwaukee, Wisconsin
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 4% of reviews.
Latest: Most recent review: March 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Ben's Cycle reviews

763 approved reviews, newest moderated first

Frank P.
Oct 4, 2015
Trustworthy, Excellent Price, Fast Shipping
It's rare to trust someone, especially online. But I had a very good experience with Ben's Cycle. The prices are very competitive. They have a wide selection and very fast shipping.Thank you.
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Eric
Sep 27, 2015
Overall great experience.
Great experience with Ben's Cycle. Really fast shipping. Great variety of Nitto product that I love. I got a killer price on a Nitto BF123 and a NJ 89 stem. I will shop again soon for a seat post.
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JD O.
Sep 27, 2015
Excellent
Thanks to Ben's staff and helpful customer service and a well designed purchase system I had no problems ordering. Thank you very much. I will refer and continue to shop with Ben's Cycle.
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ET B.
Sep 23, 2015
Quick and efficient
Ben's Cycle confirmed and shipped my order the day I ordered it! This is great service and the communication was excellent. I have received the products that I ordered just as I ordered at a very good price. Overall I am highly satisfied keep up the great service!
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Customer
Sep 19, 2015
Quick delivery from US to NZ
I used Ben's Cycle to get hold of a fat tyre that seems to be in short supply. The website made it clear the tyre was in stock so I was comfortable to order it without worry it was going on back order to the seller. It shipped quickly and arrived promptly also, all the way to New Zealand. Definitely recommended.
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Jinkook P.
Sep 19, 2015
Great place to shop
honestly Its the best place to shop. it offers good price nor you can price match. i will be keep coming to this place.
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Customer
Sep 18, 2015
Quality
Great company great product
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Swany
Sep 16, 2015
The Best online bike shop
Ben's was the only online shop that had all the parts I needed when converting my mtb to single speed. I really like the Project List in the members section, It makes it a lot easier to keep track when ordering multiple parts or if you have more than 1 project your ordering for. Service was good, shipping was fast, they have a good selection of parts and located in the best city in America. Go Packers!!!!!
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