Butros H.
Scammers
I reserved a hotel room for 6. I got a room for 2. They requested a cancelation and full refund because they could not supply my reservation. They sold md a deal without knowing its details. Eventually, they did not refund me claiming that the decision maker was an intermediate party that they could not undisclose. I was scammed.
Response from beneplace.comJan 4, 2025
Thank you for reaching out and sharing your concerns. I’ve located your order and can see that the refund was previously denied. However, I understand the frustration this situation has caused, and we’re happy to take a second look to ensure everything was handled fairly. Please allow us some time to review your reservation details and the circumstances surrounding your request. We will reach out to you once we have done our investigation. If there’s any additional information you’d like to provide, feel free to share it with us. We’ll do our best to resolve this matter promptly. We truly value your business and appreciate your patience as we investigate further. Best regards,



