BendPakReviews of bendpak.com

Decent products. Customer service and ordering parts is a nightmare. Takes a simple process with 2/3 days being down into a back and forth email nightmare with 2/3 weeks being down...it's insane.

All I can say is what poor quality, I purchased a bendpak 10k pound 2 post hoist just over 2 years ago. We now have hydraulic oil leaking and after further investigation we found the actual ram that moves in and out of the lift cylinder is cracked! I called bendpak and they said that the lift cylinders are only warrantied for 2 years and I’m just out of that period. I am just very concerned that this company is saying it’s acceptable for someone to be under a 10k pound vehicle knowing that their product will fail after only 2 years. I will not be buying a bendpak lift ever again and I hope enough people see this to realize that bendpaks quality is not the same as it once was.

DO NOT BUY THEIR LIFTS, THE ARMS DO NOT LOCK WHEN RAISING, IF YOU LIFT A VEHICLE THAT THE FRAME HAS UNDER COATING ON IT , IT WILL SLIP OFF, VERY POOR QUALITY, SPEND A LITTLE EXTRA AND GET A ROTARY--HAD A ROTARY AND NO PROBLEMS FOR 20 YEARS, BENDPAK SHOULD GET OUT OF THE LIFT BUSINESS!!!!!

i have used bendpak lifts in my 6 bay shop for years as of today i'm not a fan of them . i called to just order cables and new hoses and nobody in customer service was able to help over the phone . i will no recommend bendpak lifts to anyone ever again .

Thieves! I purchased products from Bendpak and Eric was my salesman. I haven’t received anything from my $25k order till this day! Customer service has been ignoring all my attempts to get in touch with them or a manager. This is a dishonest business and i advise everyone to take their business elsewhere. They caused my business over a 100k loss due to faulty products and their inability to take care of the situation!

The most terrible customer service I have ever experienced in my life!!! After buying over $30,000 worth of equipment, I can absolutely zero customer service. The $8000 air compressor machine I purchased stopped working after only a couple of months (still under manufacturer warranty). For three months now I have been calling them five times a day to either repair or replace the machine and cannot get anyone to help me. Save your time and money and buy elsewhere!!

customer service i need parts she told me to go full online app i did and i send picture send Email to Customer Service Admin 805-933-9970 ext 191 Miranda​ Ortiz take 3 day to respond i called she tell me Email me i send all inf i did not creviced me parts need to put some one know about parts please Customer Service Admin 805-933-9970 ext 191

I purchased a motorcycle lift from Bendpak that was missing parts and defective. After over 4 hours on the phone and talking to six different customer service or Tech people who did not care at all, Bendpak refused to send the parts I needed under warranty without me paying for them at a discount. They fail to honor the product warranty and they refuse to initiate a return for a refund. bendpak is horrible and their customer service is the worst I have ever experience.