BendPakReviews of bendpak.com

Amazing experience. For two days i asked questions and every question was answered. I must’ve been a headache. But Dona was awesome. I would most definitely recommend This company to anyone.

Ordered cradle pads, fedex lost part of package , on 3rd call to bendpak saying they sending one, last guy was rude but i was also not happy

We have been trying to get approval for a return of parts we ordered since April. It is now July. First, we received incorrect information about the return process and it took return calls to the company to get the correct process which was totatly different that what we had been told. We were then told to send an e-mail requesting a return authorization which we did over a week ago and still have not received a return approval. We'll never do business with BendPak again. Their customer service regarding returns is horrible

Worst customer service ive ever had. Sent me wrong parts twice. Cant get any information correct or provide accurite details for their own products. If you buy something from them you will have no chance of getting parts later. Choose a different company for your lifting needs.

I would give them negative stars if I could. I ordered a 220v cool boss, received one that had a 220v sticker on it with a 110v cord. They informed me that - after paying over a thousand for this machine - I am supposed to purchase a 220v cord and hire an electrician to change out the incorrect cord.

The customer service threw bendpak was great. The issue that i have is the tire machine i recieved is no where near the quality i expected or was advertised it was supposed to be bale to mount up too 39 inch tires and it a chore to fit 33 inch tires with a 20 inch rim however it does work just not very well or efficient the whole set up with it overall seems cheap

After a half dozen or so times used on the Ranger transmission jack, the adjuster screw/bolt stripped out. Of course, no replacement for screw or threaded parts. Instead, you have to buy entire saddle assembly for over $300!! After submitting numerous pics to ensure I’d get the correct saddle, I ordered the part. Once received, I found it to be incorrect. After 2+ weeks of calling & emailing, it was finally figured out. I requested a supervisor not once but twice & was denied by the service rep. Pitiful service!! No sense of empathy even when stated that the part was needed ASAP. No urgency when discovered that they sent the wrong part.

ordered rbj4500 and it was received in excellent condition. The jack was very securely attached to the pallet and was fully boxed in with plywood. I've only used the jack once and it worked as it should. I only gave 4 stars because I had questions prior to ordering and received no return e-mail/call. The build quality of this jack completely caught me by surprise. I've heard about some quality issues in the past and if the jack I received is any indicator then Bendpak took care of it.