Beloved ShirtsReviews of belovedshirts.com

Response from Beloved ShirtsAug 25, 2022

Hi John, Ely here from Beloved. I am really sorry for the inconvenience. I understand the urgent need for your item. But I would like to clarify the production and shipping period. Your order was placed on the 8th of August and this kind of item is a made-to-order item. For made-to-order items, our normal crafting period would have 10 business days plus the 8-12 business days shipping period. We apologize if the tracking number hasn't updated immediately to you since it needs to be manually entered into our system. But I can guarantee that your order was shipped the day the production ends and you may be able to check this with your tracking information that has been updated today. Right now, your order is already in shipment and we won't be able to process a refund since it is still in shipment. However, you can request to return the item once it is delivered. You may check our return and exchange policy page for this. Again, we can help you with your request once the item is returned to us. Just let me know about your return request so I can provide full instructions on how to return the item. I hope this helps and have a great day, John! -Ely

Response from Beloved ShirtsAug 14, 2022

Hey Paul, Ely here. I am sorry for this inconvenience. I am sure I was able to attain all you inquiries and had provided you all the details right after you inquiries. Still, we apologize for any inconvenience you have experienced. Upon checking it here, I believe we are still in 6 business days from the date you placed the order. Our production period for made-to-order noncustom items would have a 10 business days crafting period plus another 8-12 business days shipping period. I understand you need the item on the said date. Again, we apologize. We won't be able to guarantee the delivery of the item on the said date you've mentioned. Still, we care about you, Paul. I have provided you all the necessary answers and option to your inquiry. The tracking information has been updated in your order. Let me know if you need further assistance. -Beloved Team

Response from Beloved ShirtsJul 22, 2022

Hey Roger! Ely here from Beloved. I'm here to help! I sincerely apologize for the inconvenience. I believe we already had a converstaion of your order and request via email. Also, we did get back to your messages as soon as possible. For your order, rest assured we will send you updates on this soon. As always, please don't hesitate to reach us. Thank you and have a great day. Stephanie.

Response from Beloved ShirtsJun 16, 2022

Hi Sarah! We sincerely apologize for your experience. We understand this inconvenience. Please know that we do have a return policy which we follow which I think what our representative advised you. We are here to help you with your order. Let us know how we can further help you.

Response from Beloved ShirtsJun 5, 2022

Hey Betsy! We understand your situation and we would like to help! For us to assist you accordingly, may we request for your Beloved Order details. Please send it to our email [email protected] and we'll surely give you all information about your order.

Response from Beloved ShirtsMay 26, 2022

We appreciate your wonderful and honest feedback, Tricia! We will do our best to get that additional star for your future purchases! Thank you for choosing Beloved, Tricia!