Beloved Shirts is a brand that says it's ok to wear pizza on your clothing. Or anything else you want, really.
Beloved Shirts (belovedshirts.com) has 666 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Rachel H.
Unable to get a hold of staff to answer questions about some products. Tried emailing, tried live chat - no response.
Response from Beloved ShirtsOct 16, 2023
Hi Rachel, Ely here from Beloved. I am sorry to hear about this. Upon checking, we didn't receive any email under your name except your review here. Also, with live chat. Anyway, would you please let us know your concern, Rachel? Happy to help! -Ely
Katy S.
Terrible quality and customer service. You order something and even pay for 2 day shipping and you STILL don’t get yoir order for at least 20+ days. Everything has obviously been outsourced to China and you can tell via the quality control issues they’ve had.
Response from Beloved ShirtsOct 12, 2023
Hi Katy, Ely here from Beloved. I am sorry to hear about that. Upon checking, I cannot find your name and order on our system. For us to check your concern, can you please provide us your order number, full name and email address you used when you placed the order? Please let us know your response, Katy. -Ely
Dre T.
Bought 2 shirts for over 150 euro. The quality is garbage, customer service is garbage and the price also.... clothing comes from China so please people do not buy your stuff from this site you will get screwed over. Im sad i can't leave zero stars because this whole experience was a big fat ZERO
Response from Beloved ShirtsOct 9, 2023
Hi Dre, Ely here from Beloved. I am sorry to hear about that. For us to check and verify, can you please send us your order number, full name and email address? Please let us know your response, Dre. -Ely
Misty J.
Complete garbage!! Took a month to get here!! Shirt is some weird material.. not cotton, like it says!! Complete rip off!!!! NEVER AGAIN!!!! DON'T BUY!!!!
Response from Beloved ShirtsOct 6, 2023
Hi Misty, Ely here from Beloved. I am sorry to hear about this. We admit that this has been an error in our production. The item should be a cotton material. But no worries since we can still process a full refund for your order since this is our error. Please send back the item to us. Once we receive the item and have done an inspection that is the time we can process your refund request. Again, we apologize for this situation. Please do not hesitate to reach us if you need further assistance. -Ely
Nola M.
Their website makes it extremely easy to accidentally add additional items and instantly charge your card for them after you have made your initial purchase. I hit “add to order” by mistake and without any “are you sure?” or opportunities to undo it, a shirt I had no interest in was added to my order. There is also no quick or easy way to cancel or modify orders immediately after placing them, so if there’s a mistake such as this one you have to email their support team and hope they will reply to you promptly. They did respond to my email requesting that my order be cancelled, but instead of doing so they asked WHY I wanted to cancel and then did not reply to me again after I replied with why I wanted the cancellation. I have yet to hear back from them about this. Update: Beloved’s customer support team dragged their feet responding to my request for so long that one of the items on the order allegedly “entered production” and now apparently cannot be cancelled. I’m not thrilled with this as I now would prefer not to do business with this company at all, but at least they’re claiming that they will cancel and refund me for the shirt that I don’t want…though this remains to be seen.
Response from Beloved ShirtsSep 13, 2023
Hi Nola, Ely here from Beloved. We apologize for the situation. I understand the cancellation request. Please know that we need verifications before cancellation of the order. That's why I have to ask the reason for cancellation. At this stage, your order is already in production. The swimsuit cannot be cancelled since it has started the production. But to the other item, we can still cancel it. You may visit our Returns & Refund policy on the website also. Let me know if you need further assistance, Nola. -Ely
Alex D.
I ordered a sweatshirt and I have not received an email or anything regarding my order that was placed on July 14, 2023. I hope I get answers soon since I paid good money for the it.
Response from Beloved ShirtsJul 31, 2023
Hi Alex, Ely here from Beloved. Thanks for reaching out to us. This is to confirm that your order is already in shipment. A separate notification was forwarded to your email. You may check your inbox or spam folder for it, Alex. Let me know if you need further assistance. -Ely
Anne G.
Ordered a shirt over a month ago. They never shipped it. Filing a claim with PayPal if they don't respond to my email today. Ugh. Do not recommend. Sketchy AF Update:They claim to have shipped my shirt after reading this negative review. When in fact they just decided to "ship" it 8 minutes before responding to this review as if they had already shipped it. Double Ugh. Warning. Beware.
Response from Beloved ShirtsJul 31, 2023
Hi Anne, Ely here from Beloved. We apologize for the situation. But this is to confirm that your order is already in shipment. You may check a separate notification about your order. Please let us know if you need further assistance, Anne. -Ely
Ethan G.
I have not received an email or anything regarding my order that was placed over 3 weeks ago.
Response from Beloved ShirtsJul 9, 2023
Hi Ethan, Ely here from Beloved. We apologize for the late response. Upon checking here, your order was successfully delivered to your address on July 7, 2023. I have here your tracking number 9205590338093718389033 and the tracking link was provided to you in a separate email. Let us know if you need further assistance, Ethan. -Ely
