Sarah S.
Fail.
New to Utah and was excited to shop Belle Elle. Will NEVER spend money with you again. Was not informed of return policy and clerk knew that I was new to store because she signed me up for an "account". Was refused a return for being a few days out of the return window. FAIL! There's BETTER boutiques with more flexible return policies. The location I purchased it has CLOSED since and the Manager at another store got snooty saying "we've always been here".
Response from Bella Ella BoutiqueSep 10, 2018
Sarah, I'm sorry to hear about your less than ideal experience first experience with Bella Ella Boutique. We never want our customers to be confused or misunderstand the policies we have in place. We do have a full refund policy up to 30 days after purchase in the hopes that our customers have plenty of time to determine if they love the product or not. I also apologize for the confusion regarding our store locations. We recently relocated from our Draper location, moving the majority of our inventory to our existing store location in the South Town Mall.