Paul E.
Poor quality product!
Poor quality product! Сable for the iPhone (30 euro) fell apart after 2 weeks. I have never seen such a low quality product in my life!
Today is where the future becomes a reality, and that’s why we believe that every “today” should be extraordinary. People-centric design and an obsession with details are at the core of what we do at Belkin. We empower people to get more life out of every single day with our extensive range of products delivering power, protection, connectivity, audio, and smart home solutions. From humble beginnings in a 1980s Southern California garage to celebrating 40 years as a market leader and innovator in 2023, our ethos has always been about connection. As a diverse, global technology company, Belkin is still inspired and driven by the connection between people and technology.
Belkin International (belkin.com) has 717 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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717 approved reviews, newest moderated first
Paul E.
Poor quality product! Сable for the iPhone (30 euro) fell apart after 2 weeks. I have never seen such a low quality product in my life!
Vivian
I have had a really bad experience from the beginning. It took me months to be able to find available the portable charger I needed for my phone. Once available I purchased it. 10-12 later they told me order cancelled no availability. I purchased a second item which it has been a month chasing them with loads of emails, long phone call waits of 40min up to 1h to be able to get a tag qr code or something to return this product and get my money back. They still haven’t replied. More than 5 times I was promised they were going to come back to me in 24-48h but I am still waiting. NEVER again. Awful company customer service. Such horrible experience!
Julien R.
Les produits sont bons mais le service après vente est plus que déplorable et il ne faut surtout pas leur demander de mettre leur garantie en place !!! Vous appelez et après ? Rien le vide. Vous rappelez et on vous explique qu’il n’y a pas de stock ou qu’on doit vous envoyer un e mail … bref on vous balade Dommage J’irais voir ailleurs moi aussi
Paul B.
I purchased the Belkin Ultraglass screen saver when I got my new apple iPhone as it was recommended by the apple store staff. I was also told it came with a 2 year limited warranty. I noticed late last year that the screen protector was no longer adhering fully to the screen and having pointed this out to my local apple store staff, it was suggested I should make a claim under the warranty. I did this following the Belkin claim procedure fully (including original receipt from apple) and was issued with an acknowledgment and claim reference number. No replacement screen ever arrived. Just recently I decided to try again and submitted a fresh claim (with relevant information/copy receipt etc) and once again received an acknowledgment of my claim being processed with a reference number. Again, no replacement screen has arrived. I feel that apple (and perhaps trading standards) should investigate this apparent false warranty offer by Belkin. It would be interesting to discover whether anyone has received a replacement item under Belkin’s so-called warranty? Paul (Reading, Berkshire)
Maxine L.
Belkin is an absolute con! I have held on for over an hour and there is no ‘agent on the way’. I also called and it said it was closed after saying it was open till 5 pm and I was well within the time frame. I am looking to replace my screen but already sense it’s a wasted cause. Nobody answers. They are un ashamedly shameless at NOT OFFERING CUSTOMER SUPPORT. I damaged my screen but read here they will refuse to replace it - how crazy is that. Apple should NOT be using them to supply their screens and should NOT be saying they can be replaced if they are damaged if this is clearly not the case. Shame on Belkin. Shame on Apple.
CV Grands V.
j'ai acheté un film de protection pour mon iPhone 13 PRO, posé par un vendeur AppleStore, cela fait 2 fois que je fait changer celui-ci car il se décolle. plus moyen de le faire changer alors qu'il est garanti "à vie"... 35€ !!!! très mauvais service client... mauvaise communication par mail & téléphone !!!!!
Nicole P.
I bought an Apple screen protector, which is much more expensive because, in case of damage, it would be replaced. After 2 years, it broke and they told me that the warranty cover does not apply "IF THE PRODUCT HAS BEEN SUBJECTED TO UNNATURAL PHYSICAL STRESS, MISUSE, NEGLIGENCE OR ACCIDENT. THUS, ACCIDENTAL OR NON_ACCIDENTAL PHONE DROP IS NOT COVERED WITH THE WARRANTY". So, if your phone fall, you would not get a replacement. This is ridiculous!
Andrew W.
Belkin is a brand I can trust to work safely with my devices. My recent purchases of Belkin cables, a power bank, a charger and an extension lead have worked perfectly to charge and power my devices (video doorbell, Nintendo Switch, phone, laptop, game controllers etc) - thank you for making great products