Belkin InternationalReviews of belkin.com

Da dove iniziare? Store Apple al centro Campania? Alla trafottenza dei call center o all inesistente Belkin? Nn aggiungo altro ma dico solo stateci lontanissimo come la peste

Placed an order with Belkin on 28 October. A couple of days passed and I got tracking information from DHL, but no movement for two weeks. I contacted DHL who advised they hadn’t received the parcel and to contact the retailer. Tried to web-chat with Belkin but gave in and called, was on hold for approximately 20 mins. Agent apologised and said he has escalated with his back office team, but also said there has been issues with UK deliveries. He reassured me the team are aware and currently working on it. I received an email acknowledging the issue on Tuesday night and then further received tracking updates on Wednesday afternoon. I received my item today (14/11/2024) which is as expected (packaging well and no damage). It’s not the best experience, but with a little patience, my item arrived.

My order placed on 29th October showed as "Fulfilled" on the tracking update on my order. Nothing changed and after waiting one week I eventually got through to customer services (Belkin 'Customer Service is the very definition of misnomer!) and all they could tell me was that they would escalate the problem. No information on the timescale for resolution or offer to keep me updated. On 12th November I ordered the same product from Amazon and it arrived less than 24 hours later. On 13th November, the same day my Amazon order was delivered, I received confirmation that my original Belkin order would arrive on 14th November. I can't find information on how to return for refund on the Belkin web site so tried the online chat who advised me to phone. They do not care a jot that I am the customer and have wasted hours of my life on this garbage already. Would NEVER EVER order from Belkin again. Avoid at all costs.

Terrible customer service. Passed pillar to post. Nobody knew what was going on (issue with them putting the incorrect labels on orders apparently). Reuqested a refund, chased it a few times, and then they dispatched the order again! Completely abhorant service. Products are decent, just don't order from them. Order from Amazon instead.

Order placed 3 weeks ago, not arrived. Belkin is almost impossible to communicate with! Chat can't help, they say phone. Phone didn't help. Tried email, they didn't help. I asked initially for an update on delivery but since have asked for a refund. I have had nothing. Truly awful. If I could give no stars instead of one I would. Corporate evasion of helping customers at its worst.

Really poor experience, placed an order over 2 weeks ago, advised item has been shipped. DHL advised a week ago there was an exception and DHL needed to contact them, since then been trying to get a response from their support team - it seems to be non existent. Waited in the phone for 45 mins before being answered and now constantly told wait a further 24/48 hours for response. They are now saying due to a large number of contacts my response will be delayed, clearly points to a poor support setup and don’t value customer care. Have tried contacting them via various methods but not getting anywhere, also asked to escalate my complaint but they are not interested - telling me to be patient. Avoid at all costs, wish I had not placed an order with them.

Ordered cables on 27th October. No delivery after 10 days. Contacted the Chatline - agent could not tell me if they had my order even though I gave the reference number. She suggested I contact the Hotline. 20 minutes now and no answer - just bad music. So now I need to contact my card company and cancel. Belkin - my order ref is BEC00266033. If you can be bothered, phone me. Disgusted - Martin

Servicio al cliente nefasto. Llevo mas de 3 meses esperando un reemplazo de protector de pantalla. Las personas de servicio al cliente te cuelgan en cualquier momento. No puedes expresarles tu frustración porque te cuelgan. Los productos son carisimos y de mala calidad. NO COMPREN NADA DE BELKIN