Crystal B.
Belfor are the ultimate nightmare
Utter screaming nightmare dealing with this company who Sedgwick insurance instructed to deal with water damage that happened in my flat in November 2023. They arrived Feb 20th 2024, removed the bathroom floor tiles and other floor tiles in my tenanted flat and then just left. Still now in late May 2024 they've not been back since, they've done nothing except take weeks or months to respond to emails and even then with nothing whatsoever productive - just being absolutely ridiculous and provably dishonest on one occasion as well as very badly mannered with no concept of customer relations or customer service except in their marketing when it suits them. Have had to get the Ombudsman involved and my advice is avoid this company like the plague and don't get taken in by their advertising and pr marketing efforts. Go to the Ombudsman asap the minute things go wrong and don't be fooled by delay tactics and obfuscation. I haven't had this much stress and lost sleep in years. They simply do not care what they put people through.




