BELFOR Property RestorationReviews of belfor.com

Bonjour Je suis sinistrés de la "Tour Kennedy" à Liège l'incendie qui à toucher l'immeuble le 24 juin 2024 Nous avons pu avoir les premières visites le 8 et 9 octobre 2024 (très long) BELFOR et DAMAGE CONTROL sont unis exceptionnellement pour la tour étant donner le nombre d'appartement depuis le 8 et 9 octobre jusqu'à ce jour 14 novembre 2024 AUCUNE nouvelle concernant nos appartement pour le nettoyage. Je tiens à ajouter que des propriétaires on été confondu pour des locataires ainsi qu'a l'inverse quand au appartement 2 chambre qui ont été confondu pour des studios et des studios pour des appartements 1 ou 2 chambre. Beaucoup d'entre nous ne voulons plus ces deux société qui ont été mandaté par AXA. un vrai désastre et surtout manque d'organisation.

2 months ago we had a flood that did not cause a ton of damage cause we caught it quickly, but the flooring and cabinet box under the sink needs to be replaced. Our kitchen cupboards and cabinet has been emptied for well over a month and we had our turkey dinner on the patio table cause our dining room one is packed with kitchen stuff. ......2 months later we have NOW had the small area of drywall fixed...no idea if they even removed the old waterlogged insulation first.....we have been waiting 2 days for a simple white box with 3 sides to be built for the cabinet...and we have no idea when anything is going to happen due to poor communication. They are holding up the flooring company from coming to completely remove and replace the flooring and subfloor... This is who our insurance company uses and we can't believe why they would. Poor communication. We called at noon yesterday....no response back...called again at 9am and they will call back at noon....yeah right. This has caused so much stress on our family especially because my father passed away a year ago and he would have been able to make the repairs himself or find a local contractor to so it. We 'thought' we went with the best and easiest choice, but we were wrong.

2 weeks ago today a representative from Belfor took a sample of our floor tiles to send off for an asbestos test following our house being flooded. We've been told today by our insurers that the representative forgot to post the sample then went on annual leave. I would like to give Belfor the opportunity to comment upon this.

They didnt pay me as their sub-contractor

Suite à un incendie, l'assurance a mandaté cette entreprise sans notre consentement. Les travaux ont été réalisés à moitié, il a fallu se battre pour qu'ils terminent le travail, qui, de toute façon, a été mal fait. J'ai dû moi-même nettoyer les pièces, car elles étaient pleines d'humidité et de moisissures, et l'une des chambres était envahie par des champignons. Pire encore : certains objets de valeur ont mystérieusement disparu pendant la période où nous avons dû être relogés. Ces objets étaient pourtant rangés dans des boîtes, que nous avons retrouvées vides en réaménageant... Si vous subissez un sinistre et qu'on vous propose cette entreprise, refusez fermement. Et si, comme nous, vous n'avez pas eu le choix, sécurisez tous vos objets de valeur.

Leah from Belfor were terrible with their customer service. She was a very poor representation of the company. Speaking to Leah today, I asked for someone to come fix a leaking pipe that they caused from removing my radiator. She was so dismissive and unhelpful. She then told me to get my home insurance to call but I asked what number should my insurance call to reach your department back on and she did not have any clue. That is so unprofessional and ridiculous.

Absolutely hopeless. Need to have an appointment schedule for reparation works, I’ve been calling repeatedly for 2 months, keep being promised someone will call me back and nobody does. Never come across a more useless company. Avoid at all costs.

Had rebuild project done and a year later, repairs and rebuild deteriorated contractor used subpar materials and incomplete or shoddy contractors used. NOT IMPRESSED! Took advantage of high costs to complete the rebuild, Used all custom-made doors, materials, hard to find replacement or costly replacement!