BELFOR Property RestorationReviews of belfor.com

I can’t thank the team of amazing tradesmen especially the 2 Colin’s josh and all of the tradesmen who went above and beyond their remit , when fixing my bathroom after water damage caused to my ceiling and walls! Not only did they fix this damage but as I had to move out of my property in Dennistoun whilst the work was being done, they also kept me updated almost daily and occasionally gave me a lift to my temporary accommodation as I had fractured my ankle! My bathroom is stunning and I get complements on the workmanship! One of the joiners actually returned after the job was done as he wasn’t happy with the finish on my bath panels and put in different fittings to ensure it stayed in place! Can’t thank you all at Belfor enough in making a stressful time easier and absolute delightful experience! I have never written a review before as I have never had such excellent service! 5 stars. Karen

Blame the insurer in my case ZURICH that sent the company to your home and the loss adjusterMCLARENS who instructed Belfor... 3 site visits, each as incomprehensible as incompetent as the other. Every visit was recorded on my domestic CCTV .. the most interesting dialogue was the whispering that took place between the Belfor operatives when I left the room, I watched the dialogue on real time from my phone in my car. Unsurprisingly the report drafted by Belfor for Zurich bore no resemblance to the statements made on site. Claims that we were entitled to claim for were closed ... and so began the Gas lighting from the Insurance company and the Loss Adjuster ... watch your back, this is a public interest story, the claim(s) were opened in Spring 2021 and have yet to be settled ... I am data organising to submit evidence to my Solicitor

In common with other reviewers, my experience with Belfor was incredibly disappointing. They were appointed by my home insurance company (Admiral) to dry out a concrete floor after a water leak. It took them 6 weeks to actually start the work and their staff were the most unhelpful workmen I have ever dealt with. The person in charge, who was very young, spent most of his time on the phone asking a superior what he should be doing, which didn’t exactly fill me with confidence. 10 days later the floor was pronounced dry and a floor covering contractor came out to measure up. He pointed out that the floor was still damp and couldn’t proceed. This means that Belfor were either incompetent or dishonest in issuing a drying certificate, possibly both! I have refused to have them back in my house which seems to have stymied the insurance claim handlers (Claims Consortium Group, see separate review) who can’t seem to grasp that a different company could be appointed who might actually be up to the job. Never, ever deal with these people if you can avoid it.

I had work done by Belfor back in 2017. In 2019 I contacted one of the property managers and he came out to my house because some taping that they had done to the ceiling started to come undone. @ that time the property manager came out to my house and had told me that the work was covered under warranty and that he would get someone to contact me about dates but that they were very busy. I have many text messages going back between myself and this property manager. Since then I have been in contact with 2 new property managers both who understood the situation and both who said that it was covered and that they would have someone contact me to arrange a date to do the work. I also have emails from both of those project managers. Now when I call the office they are telling me that it is no longer covered because Belfor only covers for faulty workmanship for a total of 5 years, even though I have texts and emails dating back to 2019. I was very patient at the beginning because they had told me that they were very busy due to all of the storms and staffing issues. And I realize that the taping job is not nearly as important as someone who needs a roof replaced or has a home they cant live in due to storm damage. That being said a company going back on their work and going through 3 project managers in such a short period of time. Not one of them following through with what they had promised is just extremely unprofessional. please do yourself a favour and avoid this company at all costs. You will save yourself a lot of time and aggravation in doing so. I’ve reached out to the company so many times and made them aware that I was going to contact the BBB before I made any of these posts and they did not seem to care. They ignored the BBB when they had contacted them to try and resolve the issue.

Awful awful company to deal with. Very little communication unless you chase them constantly. Repeated mistakes made with supplies ordered, the 'contract manager' seems to know nothing with the progress (or lack of). AVOID AT ALL COSTS

Unfortunately, but not surprisingly, I can’t seem to post pictures of my apartment which this cowboy company absolutely trashed, claiming to be working over a 4 week period but turning up for 2 days max. If you’re in Scotland please avoid them like the plague. If Colin Bayne turns up at your door, keep it locked at all costs. Another snake skin salesman for the company.

Very unprofessional company. Poor work, unresponsive, performed work without permission. Tried to bill me for work outside our signed agreement. No change orders. Never finished the job. Had to hire a lawyer to sue them and recover my funds. Read other reviews, almost all customers are unhappy and have had the same experience. Shame on the owner of this company, no honor at all.

One star is generous. Painter had to leave 6 days ago due to family problems. Understandable However 6 days later and NO-ONE on behalf of painter has called to let us know when he will be back. We called Belfor and their message advises that our call is important to them. Rubbish One and a half hours we were waiting on their Emergency line and when we got through got an unsympathetic apology. Advisor new nothing about the works. Appalling service Avoid if possible