catherine D.
if i could give minus stars i would
if i could give minus stars i would after my insurance deciding to use this company for the strip out and restoration technicians expertise it has been nothing but lies, cover ups, chasing, loss of paper work, muddles with other jobs, builders with no tools, builders from east london north london cambridge and other places turning up unannounced or not atall. simple builder stuff could be over looked but 3months later i'm still left with a wall that hasn't been surveyed yet has the fuse board attached to it, i have black mould from the incomplete strip out, i have electricians leaving wires dangling, shelves dangling from wires even, i have been lied to and cover after cover up and no honesty to the whole company as a whole worst thing is even after having to chase and cover every square inch of what they do and their many many faults too many to mention here .. i cannot make a complaint against them as they don't even have a complaints policy to follow and so it is referred back to the insurance company who will do NOTHING because Belfour are saying they're not responsible the level of incompetence is below what any company should ever be and how they get away with it is beyond me and beyond a joke!!! i have lost thoasands in warped doors not listed on the scopes, thoasands when told blatantly electric goods could not be reinstated as it would not be safe for them to do so and sign them off to them be told i wasn't told that!!! they don't get back to you, they don't care, this goes back to mid may it is now early august and they've washed their hands leaving me with dust dirt sawdust sand floor battons worn nails sticking up all over the place i've had to sort, just AWFUL!!




