BEISReviews of beistravel.com

Got a make up bag that had two small flaws. Since it’s still expensive even if you ordered during Black Friday, I reached out to the customer service. Initially I was only offered a 15% refund, which I wasn’t okay with. After asking if they would provide me a shipping label to send my bag back to them in exchange for a new one, they offered to just send me a new one without having to return my old one. I was happy with the solution I was offered. Bought my item from the EU website, so I don’t know if the US customer service handles issues differently.

Looks and quality go hand in hand! I am very satisfied with my suitcases. Quick delivery, durable materials and good wheels. The only reason BÉIS don’t get the fifth star is because their bags is not made of leather.

Ik ben ontzettend blij met mijn aankoop bij Beis. Ik kocht de Beis beige carry-on suitcase en hij werd erg snel geleverd. Ik heb dus geen problemen ervaren. Wel wil ik mede reizigers waarschuwen om goed te kijken naar de maten, want vandaag werd mijn carry-on koffer geweigerd als handbagage bij RyanAir. Het koffer was te groot en moest toen (tegen betaling) last minute ingecheckt worden in het ruim. Fijn koffer, prachtig design, maar dus de foute maten voor echte carry-on (in ieder geval bij RyanAir). Kijk dis goed naar de maten.