BefittingReviews of befitting.com

I have Davis Vision insurance and they steered me to this website. Prices are significantly lower than I have had at other retailers, however I feel a little like I have been given the run around. I have a very high prescription lenses. My two toddler broke my glasses and my back ups within the span of one week. My eyes are intolerant to contacts. I have already been out of glasses for a week, it has been very difficult for me so I paid extra for next day shipping. Maybe I missed it, but if it takes two weeks to process your order and/or make glasses at this place they absolutely should be advertising that as boldly as possible because now even though I sent my script to them immediately and they responded back to me within a couple days that they had begun to create my order I will still be waiting two weeks for my glasses. Maybe. Blind for two more weeks with two toddlers. I absolutely do not have time to process a refund and start all over. While I love the selections I made here, and the overall selection offered I wish I had read more reviews first since time was a necessity for me. I will take responsibility for that, but I would still like the website to hold some accountability for letting it’s customers know what the process they are signing up for will be like. If you click the 3 star and lower reviews it is a trend many customers have experienced. Transparency would go a long way in the future because if I hadn’t been in a time crunch, this could’ve been a five star review. If it had been clear there would be a longer wait I might not have ordered here this time, but I absolutely would have come back to get another frame next year for the selection and prices. I don’t at all like that they charge you for expedited shipping, while ALSO asking for two weeks. Quality frames are made other places in half that time other retailers if you are in need of frames quickly, and they might be a bit more expensive but at least you don’t have to pay for shipping and still have to wait two weeks. Updated as of July 10, 2023- I received a call from customer service, and they have offered to refund the shipping costs. As of today my order has shipped (1 week from purchase date). I appreciate the effort on their part, and I would buy here again.

Glasses are fine but way too big, smalls are too small, so I am not sure how this will work.If I look down they fall off my face. Otherwise they are fine, but without a better way to measure fit won't be able to order again. I have to wait a year for another pair so in a bind. I guess that is the chance you take ordering online.

Great Price and Easy efficient Ordering process. Customer Service 5 stars. The reason for the three stars is the quality of the glass it scratches so easily. Turn around time was more than 3 weeks but was kept informed.

Great pair of prescription sunglasses, BUT the lenses developed tiny bubbles after about 5 months and Befitting WILL NOT WARRANT their lenses. They need to make that clear on their website.