BedStoryReviews of bedstory.com

I recently purchased BedStory’s premium hybrid mattress and had an occasion to contact their support center. Within three days BedStory had satisfied my concern to my satisfaction. I want to say the Customer Service provided was excellent. Emily and Emma, my Support Representatives corresponded with me and directly addressed my issue. Nothing was generic or computer generated. We now have two BedStory mattresses, their topper and a set of their pillows. A company that works with me in the manner they did deserves my support. I highly recommend BedStory.

I have never seen such a superb customer service department within the Bed Story & Household Products USA website. This is because they have employees such as Grace and Cora that are setting the standard in customer service. Typically when you have a question or a problem with an order it takes days just to get somebody on the phone or to write back on

Absolutely fantastic support. We had an issue with a topper (not bedstory s mistake) but the customer service was very quick in responding and finding a solution. Highly recommend!!!

Tolles Produkt. Sehr schön verarbeitet und sehr gute Qualität Sehr gute Zusammenarbeit mit der Firma, rasche Lieferung und super Verpackung Kann ich weiterempfehlen

They were quick to reply to my issue. The three representatives that I communicated with and processed my return were exceptional. Great customer service.. I will be purchasing from this company again thank you

Service client très réactif Très professionnel Je recommande fortement Articles de très bonne qualité

That it has storage behind back board and that I am able to store stuff under the bed frame.

This is the second BedStory mattress I have purchased. I’ve been very pleased with both… very reasonable pricing for a very good quality mattress. I did have a question about the expansion rate of the mattress and received excellent phone and email support. I would definitely purchase again and recommend to other others.