BedStoryReviews of bedstory.com

My pillow arrived and after a week it had a small tear in the zipper, after contacting they immediately addressed the issue and sent a brand new pillow

very responsive service by email to my questions. They provided exactly the information i needed to make my purchase. Will review the mattress once it arrives!

Very nice very helpful

Great customer service. Quick to resolve. I would definitely purchase from this company without hesitation.

The product is great and customer service is first class as they did everything they could to speed up an already late Fedex delivery.

Sehr freundlicher und kulanter Kundenservice. Ich empfehle Bedstory weiter!

I purchased a queen mattress from Amazon to replace the mattress in my 5th wheel. When I retrieved the 5th wheel from storage, I found that I did not need to replace the mattress. I contacted the seller on August 3rd to obtain the return label for sending the mattress back to them. A couple of emails later, I received the shipping label. Once the seller received the mattress, they deposited the refund into my bank account on August 9th. Communication was prompt and very courteous.

Ordered a mattress topper which was very nice. But too formal for my partner. I contacted customer support and they offered me a discounted refund if I kept it. After a few emails and being unable to fit the topper in anything rational to send back. I received a partial refund and have kept the item. Great customer support!!