BedStoryBedStory is a sleep brand committed to enhancing sleep quality for all through comfortable, supportive, and family-friendly mattress solutions. We specialize in hybrid mattresses, memory foam mattresses, mattress toppers, and sleep accessories that balance comfort, support, durability, and everyday value. Our key product lines include BEDSTORY SPINEALIGN™, designed for firm support and optimal spinal alignment, and the COOLING COLLECTION, engineered for a cooler and more breathable sleep experience.
BedStory (bedstory.com) has 291 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Brandon M.
I would say excellent choice and I was very particular on picking my bed so it took me a while and I narrowed it down to bed story 14-in King and I am very satisfied. Quality is good as well, very clean and well put together. Also very comfortable. Also I was in contact with customer service and they are awesome prompt and professional. Very satisfied especially on the pricing, good quality comfortable bed for the price I would try it out.
Linda
Quick reply to concerns. Helpful problem solving. Really good after sales. Amicable solution to problem. All sorted a couple of emails.
Laurel L.
When I contacted the support team about some damage during shipping they responded quickly and fairly. Two months later I contacted them to say the mattress was not comfortable and sagged towards my partner so I was left sleeping on a slope. They offered another discount or a refund. I chose the refund and they asked if I could find someone who would want it rather than them arranging a pick up and I was able to do that. Great customer support at Bedstory!
BeGracia T.
If you're looking for a firm mattress, I suggest this one. It is a very good quality and excellent price. When you have a need, the company that sells it is very helpful in responding.
Sabrina
Wir sind wirklich sehr zufrieden mit unserem Topper, mit dem wir viel besser auf unserem Boxspringbett liegen. Vorher hatten wir einen von einer anderen Firma, der ständig verrutscht ist. Das ist bei diesem nicht der Fall. Auch der Kundenservice hat schnell und freundlich geantwortet,als wir Rückfragen hatten.
Consumer
Great customer service
Leila
Bester Kundenservice. Tolle Mitarbeiter. Weiter so. Würde.immer wieder bei dieser Firma kaufen. So einen Kundenservice findet man wirklich selten heutzutage.
Silke E.
Obwohl es mein eigener Fehler war, wurde mir durch den Support schnell und freundlich geholfen! Solch ein Service ist nicht selbstverständlich, ich bin begeistert! Danke!
