BedStoryBedStory is a sleep brand committed to enhancing sleep quality for all through comfortable, supportive, and family-friendly mattress solutions. We specialize in hybrid mattresses, memory foam mattresses, mattress toppers, and sleep accessories that balance comfort, support, durability, and everyday value. Our key product lines include BEDSTORY SPINEALIGN™, designed for firm support and optimal spinal alignment, and the COOLING COLLECTION, engineered for a cooler and more breathable sleep experience.
BedStory (bedstory.com) has 291 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Gwen
I love the Bedstory Extra Firm Mattress Pad. It lays flat and is firm. It holds my body and I do not sink. I needed to call the company for help. They were fabulous! I was telephoned right away and the Service person listened to my problem( I worried the box was too tiny to hold a king size topper) and fixed it. So helplful. She was so nice and polite.
John H.
My order arrived very quickly and without issue. Tracking was easy as well
Brett
The mattress did not work for us, but the customer service was incredible after I reached out to them. They made the return / refund process as easy as possible and were very kind. Would highly recommend them as a company.
Canadian M.
This is our second mattress purchased from BedStory. They are well packaged and once opened they spring into shape quickly. We didn't notice any odor. In this instance our son found the mattress too firm and when we contacted customer service for any advice, we received quick replies and were offered a partial refund to use towards a topper that would increase the softness. Overall great value for the price and I would purchase from them again in the future.
Julie M.
We have only had the bed (the cookie model) for 6 days and 3 of those were letting it expand but so far we love it. Absolutely love it. Just hope it lasts a while. Very comfy, medium firm bed
Brett K.
Prompt, Professional Client Care
Ibrahim I.
I buyed a topper after a few months I had problems with it and they refunded me 20% a year later the problems get worse I write them again and they refunded me complete without any problems. Really professional and fast.
Brenda T.
Issue resolved, Bed is comfortable (extra firm) plush top and it's true, you don't feel the other person move around. I recommend! Thank You Bedstory, Brenda in Tennessee
