Karl Anthony T.
Horrible customer service
Horrible customer service. I’m not able to rate the product because I don’t even have it yet after more than a month. I’m awaiting Beavercraft to contact UPS to update where my package is.
Response from BeaverCraftDec 17, 2025
Hello, We’re truly sorry for the frustration this situation has caused and understand how upsetting it is to wait so long without receiving your order. Unfortunately, in this case the parcel was lost by the postal service, which is something we can’t directly control once a shipment is in transit. That said, we never leave our customers without support. We’re glad we were able to get in touch with you and arrange a replacement so this issue could be resolved. We always do our best to step in, take responsibility, and make things right when problems occur. Your experience matters to us, and we’re continuously working to improve shipping processes and overall service to make sure situations like this are handled better in the future. Thank you for your patience and for giving us the opportunity to resolve this. Best regards, BeaverCraft Team


