Agnese
I received the carving knives kit I…
I received the carving knives kit I ordered. The knives were scattered around the box, one of them without the blade protection on, but the box was intact, so I don't feel the need to complain about that. Everything seemed fine, but when I tested the sharpness of the knives with a sheet of paper (and recorded it just in case) I found out they were not all razor sharp as described on their site. I tried to contact the costumer assistance to tell them about the sharpness, but I had to wait an avarage of half a month in between replies for them to not be helpful at all and It seemed like the answers they kept on giving me were just a copy and paste of what they answered previously, without addressing what I was saying. I don't have big complaints about the product and at the beginning It wasn't really a huge issue, but I don't appreciate the lack of assistance.


