Sandra V.
email communication was near to non…
email communication was near to non when I ordered my product and shipping took longer than average, will most likely order from Nordstrom, Ulta or Sephora next time

Our StoryFounded in 2005 with over 20 years experience in the beauty retail market and the intention of offering beauty gurus a place where they can find expert advice on the products they love most while getting the best price online. With education, product knowledge, and personalized customer service as the top of the list of our ideals, beautystoredepot has positioned itself as a worldwide leader in online beauty retailers.What Makes Us Different?Superior customer service with a personalized approach - you're not just another customer, you're our customer.Lowest price on all 4000+ products - 120% Low Price GuaranteeEducation for our customers - we want you to make the right choice, and we can helpMost respected and trusted brands available - we only offer the best for our customers We believe that through the years we have not lost sight of our original commitment and continue to pursue excellence and your satisfaction. We are glad you found us and we are here if you need us. Contact us anytime with questions about products, what will work best for you, or just talk about beauty products and our experiences. Happy Shopping!
Beautystoredepot (beautystoredepot.com) has 1,999 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Sandra V.
email communication was near to non when I ordered my product and shipping took longer than average, will most likely order from Nordstrom, Ulta or Sephora next time
Anonymous
Product is excellent as always. Through no fault of your company, the package arrived after three weeks. I called twice to check on delivery and report the delay, and each time received updates of the shipment. Very responsive customer service. They were prepared to send a new shipment when it finally arrived. I gather with both pandemic and Christmas this was unavoidable.
Janice M.
I have written reviews for Beauty Store Depot before, but I am happy to do it again. I buy from many online companies, but Beauty Store Depot is by far the best. The website is easy to navigate, the service is prompt, and delivery usually goes without a hitch. On the few occasions over the years that there has been a problem, however, the customer service that I have received has been amazing, and my issues have been quickly rectified. When you speak to Beauty Store Depot customer service representatives, you feel as if you are the only customer they have. They truly care, and I cannot praise them enough. I first came to Beauty Store Depot because their prices for my indispensable GM Collin products were the lowest online and their 20% off incentive promotions were frequent and site-wide. They still are. That would have been enough, but coupled with the best service I have found with any company for any type of product, it is a total win win situation. I am just about the most loyal customer Beauty Store Depot could have, and they have clearly earned my loyalty! Janice Marsili Plainfield, NJ
Catherine
Great customer service! Orders always arrive quickly and if they can’t go out quick for a specific reason they always call and let you know. Very respectful way of running a business. We will continue to do business with Beauty store depot. Thank you!
Patricia J.
Beauty store depot has the products I need and ships quickly. Thanks!
Gloria
Customer service is excellent! I love getting all the samples.
PBR
Purchased high quality skin care products at 25% less than available from my dermatologist after applying coupon codes found from an internet search. Products were delivered within a week. Very happy customer.
Stephanie C.
This was a quality product in original packaging. It arrived by USPS and worked as advertised. This is the first eye cream/ balm that has actually worked to reduce my puffy under eye bags and I have struggled with eye bags for 14 years( beginning post pregnancy). I will definitely buy this product again.