Beauty Pie™ - USAReviews of beautypie.com

Response from Beauty Pie™ - USAJul 29, 2024

Hi there, Thank you for being such a loyal member with us! It is great to hear you have been enjoying the quality of our products. However, I am sorry to hear you are having some troubles with the fit of your LED mask. We have full user instructions and a video added to the product page. However, I have sent you an email as well with a video attached to help with the strap adjustments. If you have any further questions, please do respond to my email and I would be more than happy to help! Please be assured, we have passed your comments along to our team to consider for future. Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAJul 29, 2024

Hi there, We are sorry to hear you are having issues contacting our team, this is certainly concerning to hear! I've had a look into our system and I am afraid I can't see any contact from your email address recently. The last email we received was back in August of 2023. To contact us, you will have to fill out our contact form found here: beautypie.com/contactus. If you give us a call and there is no answer, we'd suggest to leave us a detailed voicemail and we can get in touch again as soon as possible. In addition, I have reached out to you over email to help you further! Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAJul 29, 2024

Hi there, Thank you for sharing your review. To purchase our products at our discounted members prices, you will need to activate either our $10 monthly membership or our $59 annual plan which is our best deal yet as it works out to be just less than $5 per month. We do currently have a free trial running at the moment which allows you to shop our members prices without paying an initial membership fee for 60 days. You can cancel the plan at anytime! In addition, we manufacture exceptionally-high-quality products at dozens of the world’s leading skincare, cosmetics, fragrance, bodycare and supplements labs (in Japan, South Korea, France, Switzerland, Germany, the UK and the USA) and our members can shop for them without paying for middlemen or ridiculous retailer markups. If you need any assistance choosing the right products for your skin type and main concerns checkout our online skincare quiz or contact our product experts via our contact form: beautypie.com/contactus. Best wishes, Ivy from Member Happiness Beauty Pie