Beauty Pie™ - USAReviews of beautypie.com

Response from Beauty Pie™ - USASep 28, 2026

Hi, Thank you for taking the time to leave a review and share your feedback. We’re happy to hear that you loved some of our products, although we’re sorry to hear that others did not quite meet your expectations. We really appreciate you taking the time to share your feedback with us. Our team and product specialists are always happy to assist when selecting products, whether you need help with shade matching, building a skincare routine, or finding the perfect scent. That said, we truly value your feedback, and please be assured that it has been shared with our wider team. If you require any further assistance, please don’t hesitate to contact us via our contact form here: https://help.us.beautypie.com/en-US/contact Best wishes, Priscilla from Member Happiness BEAUTY PIE

Response from Beauty Pie™ - USASep 27, 2026

Hi Madeleine, Thank you for taking the time to share your feedback. We’ve recently undergone a system migration, which unfortunately caused delays in our customer service responses. While this explains what happened, we appreciate that it doesn’t make the experience any less disappointing, and we sincerely apologise. We completely understand how upsetting it must be to have to send multiple emails, especially when you’re trying to make an important change to your membership. We’ve now reached out to you by email with further information and the next steps to help resolve this for you. If you have any further questions, please don’t hesitate to reply to that email and our team will be happy to assist. Best wishes, Grace from Member Happiness Beauty Pie

Response from Beauty Pie™ - USASep 27, 2026

Hi Deborah, Thank you for taking the time to share your feedback. We’re very sorry to hear that your order arrived in a dented and damaged box, and we completely understand your concerns about the packaging and the risk of items falling through. We’ll be reviewing how we pack larger orders to help ensure they arrive safely and securely. We also apologise that your delivery took longer than expected. We appreciate your patience and your honest feedback, as it helps us improve both our packaging and delivery experience. Thank you for your feedback, and again, we sincerely apologise for the inconvenience caused. Best wishes, Grace from Member Happiness Beauty Pie