Beauty Pie™ - USAReviews of beautypie.com

Response from Beauty Pie™ - USAFeb 2, 2024

Hi there, Thank you for sharing your review, and I am sorry to hear you are having troubles with your password and setting up a return. I can see you sent us an email regarding the return on Wednesday in which our team responded the same day to confirm the condition of your return. However, we haven't had a response from you yet to complete this. With regards to your password, I had a look and can't see the password reset email has been sent to you. Please accept my sincere apologies! Therefore, I have reached out to you over email to help get this sorted for you as soon as possible. Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAJan 31, 2024

Hi there, Thank you for sharing your review and I am so sorry to hear you haven't received your order from us yet. If you ever have an issue with your order, please do reach out to our team at [email protected] and we can look into this for you. I had a look into the tracking information and can see there hasn't been any updates since the 19th of January. Therefore, as it has been over 7 business days with no tracking we can confirm this has been lost unfortunately. Therefore, I have reached out to you over email to discuss this further with you. Please be assured, I have passed this over to our warehouse team to review. Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAJan 31, 2024

Hi there, Thank you for your review and I am sorry to hear you were disappointment with a makeup bag you recently purchased. This certainly doesn't sound like our usual quality, therefore we have reached out to you over email to discuss this further with you. Please be assured, we have passed your feedback along to our product development team to review for future. Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAJan 28, 2024

Hi there, Thank you for sharing your review and I am sorry to hear the eye cream and concealer you tried didn't quite work for you. We are always happy to help with alternative recommendations at [email protected]! Best wishes, Ivy from Member Happiness Beauty Pie