Carnuah
Awesome support
Awesome support! The team helped me solve my login problem super fast.

For almost two decades, The Beatport Group has been at the center of DJ culture. Since the founding in 2004, one mission has driven us: to provide world-class products and services that help DJs and Producers at all stages of their career to elevate their craft. Our indefinite pursuit of innovation and inspiration helps to lead the category and define the progression of DJ culture around the world.
Beatport (beatport.com) has 250 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Video & Sound · Union, New Jersey
Excellent

Video & Sound · Bellmawr, New Jersey
Excellent

Video & Sound · Loudoun County, Virginia
Excellent
Video & Sound · South Jordan, Utah
Excellent
250 approved reviews, newest moderated first
Carnuah
Awesome support! The team helped me solve my login problem super fast.
Kerry W.
I sent an email request to the customer support team & within a couple of days my issue was resolved in a friendly & efficient manner.
Ralph O.
One of my tracks wasn't good trans scipted. The guys from Beatport helped me. They trans scripted a new file and put it in my download folder. An besides that they send me a link to clear my download map in my webbrowser! I can say that Beatport helped me out on this issue and thay go a step further to know how your downloads are working. THANKS BEATPORT
Trystan L.
Cory was so helpful in resolving my issues, it was executed so promptly and professionally Highly recommended
Aslan Camacho L.
The platform is very good and the customer service too, they help me with my problem very fast and clear. Shout out to Cory for the help.
Omk
Suddenly got a newsletter from a website I never heard of. While I can't discount any "uncheck this box to not sign up to our partners" shenanigans, I certainly didn't sign up for a newsletter of a website I never heard of, or have zero interest in ever using. Perhaps someone else signed me up, but isn't that what verifications are for? At least it doesnt seem to be a phishing mail, but still, not cool. I'm aware of huge lists of email addresses being sold online, but that's even less cool to use as a legitimate company.
Response from BeatportOct 22, 2025
Hello! Thank you for providing your contact details through Trustpilot so we can look into this for you. I can confirm that your address is not in our system, so sending a marketing email would not be possible from our end. I just reached out to you directly for more information so we can continue to troubleshoot. Thanks!
JB
Made a mistake not cancelling my subscription, sent an email off, within 2 days it was sorted. Cory was quick and efficient, good service and I still think Beatport as a service is great anyway.
Jeroen
As always, great support from the Beatport team. I always receive a reply really fast, at least within 24 hours. Great support and nice people to work with.