Bastian D.
Fast and helpful support
Support responded quickly to my email and solved the problem right away. Clear communication and very helpful service.

For almost two decades, The Beatport Group has been at the center of DJ culture. Since the founding in 2004, one mission has driven us: to provide world-class products and services that help DJs and Producers at all stages of their career to elevate their craft. Our indefinite pursuit of innovation and inspiration helps to lead the category and define the progression of DJ culture around the world.
Beatport (beatport.com) has 250 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Excellent

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250 approved reviews, newest moderated first
Bastian D.
Support responded quickly to my email and solved the problem right away. Clear communication and very helpful service.
MoonStruck B.
Excellent experience and prompt response from lady Roberta. I am happy with everything :)
Charles M.
Support was prompt, friendly, and super helpful, exactly what you'd hope for. Add in Beatport’s comprehensive, lossless-ready music library, genre-focused search tools, and deep roots in DJ culture, and it's easy to see why it's the go-to platform for electronic music professionals.
Lewis C.
Very helpful!
Ellefsen
I just realised I've used Beatport for literally 20 years at this point, and I've never written a review, despite always being impressed by the service. I can't speak to the current subscription side of it, because I've never used it, but whether you just buy individual albums & tracks or you use their subscription, it's soooo easy to dig for gems for literally hours at a time, because all you need to do is click on the artist, remixer, or label and be presented with another rabbit hole to go down. I'm always a bit perplexed by the charts, but I presume that's just because I have different taste to the people buying the most popular tracks (unless labels/artists can buy their way onto the chart, which would suck...). Anyway, Beatport is great, and has a huge catalogue of music, and the few times I've ever had to use their customer service, they've responded quickly and been really helpful. Shout out to Roberta for sorting out a billing issue I recently had, which actually prompted me to write this review :P Great service - happy diggin', y'all :)
Dwight
Quick and helpful customer support.
Story A.
Hej jag har nyss loggat in os er jag är en ny kund os er men jag blev utkastad från eran sida typ två dagar efter att jag hade loggat in och nu kommer jag inte in och jag har fortfarande ett skrivit kontrakt med er på det insåg att jag inte kommer in på som drar pengar varje månad Antingen vill jag logga ut helt. Och att ni gör det möjligt för mig att logga in utan tjafs för nu kommer jag inte in alls Det var 5 minuter för snabb. För att skriva in din kod och sånt där jag har betalat för den här tjänsten antingen vill jag ha tillbaks pengarna och logga ut aldrig använda den här sidan igen har eller så vill jag ha tillbaks mitt inlogg och att den går att logga in på på eran hemsida på nätet Safari
Response from BeatportSep 3, 2025
We're sorry to hear that you're having trouble logging in. I see that Roberta responded to your support ticket requesting more information, as your email address is not registered with us. We believe you are trying to log in with the wrong information and would like to help you locate the correct login details. Please go ahead and respond to Roberta so we can get you back into your account! Thank you. Vi beklagar att du har problem med att logga in. Jag ser att Roberta svarade på din supportförfrågan och begärde mer information, eftersom din e-postadress inte är registrerad hos oss. Vi tror att du försöker logga in med fel information och vill gärna hjälpa dig att hitta rätt inloggningsuppgifter. Vänligen svara Roberta så att vi kan få dig tillbaka till ditt konto! Tack.
Jitter H.
I wanted to recover my account and all the music I bought some years ago and the people really helped me very friendly and quickly. Now I am happy to have again access and explore new, well sorted and nicely presented music.