Kathy S.
I really wish I would have done my research, but I was blinded by their hype. I was so excited to try these gummies
I was so excited to try these gummies. They sounded soo good. However, they were horrible in EVERY way. Their return policy is a joke!! If the bag is open they will not accept return. And even then they make you jump through astronomical hoops! How in the world are you supposed to try them if you don't open the bag? If you hate the taste like I did because they have a super sour taste and a gritty gross texture you can't return them because the bag was opened. If they didn't give you any energy or ANY effect at all, which I experienced after choking them down, too bad, no refund for you because you opened the bag. If you broke out in hives and learned that you were highly allergic to them, once again, too bad, no refund for you because you opened the bag. Terrible product, terrible policy, terrible company ethics. I ordered three bags, one in each flavor and I spent close to $100 all for nothing. I ended up giving them to a friend and they hated them as much as I did. On one positive note, I ordered using my pay pal and because Bear Balanced didn't give me the free shipping that they promised, pay pal reimbursed me 13.28 Do yourself a favor- DO NOT ORDER THESE AWFUL GUMMIES!!
Response from Bear BalancedSep 18, 2026
Hi Kathy, Honest feedback like this is useful, even when it stings. Spending close to a hundred dollars on three flavors and disliking every one of them, from the sourness to the gritty texture, is a real disappointment, and we're sorry the gummies missed for you so completely. We won't restate any policy here; you've explained the frustration with it clearly enough. What we have done is pass your notes on taste, texture, and the lack of any noticeable effect to our product team, where they carry weight precisely because they're specific. Positively, Bear Balanced Team