BodegaReviews of bdgastore.com

I ordered some Nike Airforce1 months ago and I still haven’t received them. I fear I’ve been scammed.

Absolutely horrible shopping experience with bodega store. I dont usually write negative feedback or complain online but bodega made me waited for about 3 weeks to ship domestically. If u dont mind waiting for 3-4 weeks then ok. I have to send them multiple emails till the extent I thought probably they can cancel my order so i can buy from somewhere else. I was trying to be polite and well mannered with my words yet ended up giving me the same reasons like the shipment delayed due to high volume of incoming orders. Horrible shopping experience, will never patronise this shop again!!!

This is the worst store I have ever shopped at. September 16, 2022 I ordered and paid for 2 pairs of Nike for $402.90, today October 2, 2022 they did not send me anything, they just took my money. I contacted customer service to request a refund as they are unable to fulfill this order. They replied that I have to wait up to 10 business days. On their website, these conditions are not indicated in the shipping section. That is, they deliberately deceive their customers. Apparently they sell air. They do not have in stock the product that is presented on their site, taking orders for it and taking the money of customers. It can be assumed that they are bankrupt. I have bought sneakers all over the world: in England, Spain, Germany, Sweden, Italy, France, Austria, Belgium and even Australia. So far I have not had any problems with delivery. I have bought from about 20 stores in the United States from Oregon to Florida and have had no problems. This is the first time I was robbed of money in a store that still has a history and a name. This is my first and last time shopping here. I don't recommend anyone to buy anything here. In the application, the printscreen of my order dated September 16, at the top is today's date October 2 and the status is “unfulfilled”.

The worst!!!! Been 16 days and still no shipping confirmation All I get is the “thanks for your patience” email over and over. Have I had known they were this shady and amateur I would’ve purchased elsewhere Do not buy anything from this website unless you want to toss your money away

I tried to be patient but it's been 20 days since I purchased my three items. I emailed and emailed and emailed and all I get is "Please remain patient... We're experiencing a high volume of orders blah blah" It's been 20 days since I ordered the 3 items and they still haven't caught up and shipped my order. It's just ridiculous at this point. The site should have a warning label that pops up to explain to users that it'll take multiple weeks to receive orders at the moment. I ended up using bdgastore site as a way to search and find cool clothes but then would go to individual brands' websites and order them instead of ordering from bdgastore. Never again will I order from the site and you shouldn't either. Just not worth it. Use it as a way to find things but don't buy from them.

Customer Be Ware: I ordered an item from them and they refused to issue me a refund or an exchange because the item was on sale. I also sent an email asking to return and item that I purchased at full price and they never responded. So I disputed the charge. Bodega told me that I was a "customer who came up against a policy and will not accept it " Well, it looks like my bank saw their policy in a different way.

Took forever to receive my order, dont know why they rescheduled my delivery but i ended up receiving the wrong shoes

Do you think for your next collaboration you could do BODEGA X CUSTOMER Service - best of all you can give it away for free I wish I could give this retailer a negative rating but 1 star will have to do. I ordered a few things on sale on the 5/9/2022 and their fulfilment timing was 3-5 business days. I chase them up about my package, they then claim it takes 10+ business days for fulfilment in an email rather then stating it on their website. On the 20/9/2022 they refund me for one of the items as it was out of stock, I then email them to cancel the entire order as I don't want the order unless I can get all 3 items. They then continue to to send the 2 item and explain to me about international tariffs which has nothing to do with what I requested. In regards to the unfulfilled item, I assume you sent it to some one else, as after I purchased the item it was still not sold out on the site until a few days later. Rather then assigning the item to whom ever ordered it first - you probably assigned the item to a US order which has a shorter fulfilment time - Im based in Australia Pure lack of customer service - I have purchased from ssense, end clothing, mr porter, Notre all of them have reached out to me and informed that an item was not going to be fulfilled and if I wanted to continue with the order. Please pick up your package / redirect it as I won't be accepting it and I will be calling up my bank for a chargeback Do not purchase from this site.