BodegaReviews of bdgastore.com

terrible customer service, I bought an item 27 days ago they charged me in full and the item has still not shipped. Their customer service is the worst I have experience. When you inquire about when your item will ship they send you a pre written email that says they have a lot of orders and also blame shippers and say it can take up to 21 days after you place an order before they will ship it. When you reply to the email and say it’s been longer than 21 days you get the same pre written email again. They do not answer the phone

I had a great experience with the warehouse team. My order was not shipped and I had been waiting about 2 weeks. I reached out and the warehouse fulfilled my order and I got it a couple days later. I really appreciate the warehouse and customer service team for doing what they needed to to get my order out. I got the shoes 2 days later and I’m thankful! Delays happen it’s about the customer service and I had a really good experience.

Honestly lol, I hope you’re reading this like everyone one else in this thread wishes they read the review. It’s a scam 🤯🤣 Great job marketing and scamming y’all did that. All I can say to this owner or weirdo that runs the company is… goodluck 😋

Ordered a shirt and was immediately sent an email on delayed lead times to ship. Going on the 21 days and no tracking no warm fuzzy feeling at all. Sent a few status updates only to receive more excuses. I will never buy from Bodega again. I will post all their crappy lousy customer service emails on every platform that I can find. I’m going as far as the better business bureau and probably dispute this charge with my bank. They are committing fraud and they will be held accountable. Bodega blocked my instagram account after I sent them a note demanding a clear status update on my shirt. Do not do not support this brand or store by any means.

I hate I even had to give them one star! I have been writing them for weeks! I even gave it the 10 days before I even reached out! Just keep getting the run around about the nothing! Please save yourself the headache and don’t purchase from Bodega! I order my fiancée a shirt in February even though it took forever I was happy to find out it wasn’t a scam and I actually got the jacket so I went ahead against my better judgment and order me the same shirt the matching socks! Today made the 20th day no tracking information on site way passed the original 10 day’s fulfillment policy and still nothing last night I wrote them and received my refund this morning! Thank you for nothing! And end up ordering the shirt from Farfetch and already have tracking!!

Bodega should stick to their brick and mortar business model because the e-commerce side of their company is horrible. I mean, tbh isn’t that their concept anyway? To have a ‘bodega’ like experience while shopping for new threads? But that’s just me…I’ll stick to ordering from HBX and End. for now. Sale item or non-sale item, both HBX and End. process and ship orders with the quickness But need not worry Bodega, next time I’m in LA I’ll be sure to stop by.

I hate I had to give them one star because they don’t deserve any. This is a horrible company to purchase from. I ordered over a month ago still no tracking number. I contacted them only to be told that can’t cancel or give my money back and I’ll get a email when it leaves the company. Terrible customer service and even worst shipping time . I advise anybody to not buy from this company

Extremely dissatisfied with these guys I placed a 300 dollar order on the 2nd and they only shipped out 1 third of it today on the 27th refunding me for the rest, basically just held on to my 300 bucks for a month which is super weird. They falsely advertise shipping times and when you place an order they tell you that there are 21 business day delays on everything so right of the bat they lie to you, there Instagram is full of hidden comments complaining about unfulfilled orders. Their customer service encourages you to cancel you order after you place it like they don’t want to mail you your stuff. Please don’t make the same mistake I did and be fooled by their nice instagram and website these guys are as sketchy as they come and are more likely to cancel your order than deliver it, if you like gambling go ahead , otherwise do yourself a favor and shop elsewhere.