BB WheelsReviews of bbwheelsonline.com

Ordered a smittybuilt swing gate tire carrier. The decription says it comes with tapered bearings and a 5 stud carrier plate. It didnt come with either. Their answer...we told you it didnt come with the bumper. No kidding! This company is a joke. I also wrote a product review on their website which they removed immediately.

I order a set of rims and i have been contacting them on and off to make sure they will work got emails on rims that would work and found a set and type in make year and model to verify the fittings and then shipping tried fittings and it fit without mounting or anything so indont damage rims one already came in damaged installed and vehicle wouldn't move found out the rims is not the correct ones was stuck on calipers called them and been fight with them and they are blaming me for there mistakes not double checking especially it's off the list they sent me so they send me the right rims for the wrong vehicle and I'm paying for something that I cant use what con company took the money for there mistake will never shop here and I'm going to post it every where to warn everyone how this company runs

I like their services.

I bought rims for my son at Christmas. I sent numerous emails to Brandon letting him know all the information on the my sons truck before making the purchase. I EVEN sent a picture of the current wheels that show a 6 lug pattern. I continuously asked if the rims would fit, because I didn't want any problems. I was assured the rims would fit. However, they didn't fit. Apparently this tire company didn't know that Toyota had a 5 or 6 lug option. Also, counting is a problem because the picture I sent before I purchased the rims clearly showed 6 lugs. I advised this lovely company that the rim did not fit and I was assured something was wrong because the rim should fit, I had to go above and beyond to prove this. I had to take the rim back to the tire place and show pictures that the rim did not fit. Apparently, one rim will not be refunded to me because a tire was mounted on the rim. Well , golly gee, if you're going to advertise a family business you need to make things right. I don't care if the manufacturer won't take the rim back or not. I WILL NEVER DO BUSINESS WITH THIS FAMILY AGAIN!! EVERY.

BOUGHT 4 TIRES ONLY 3 SHOWED UP AND CUSTOMER SERVICE SAID WELL FILE A POLICE REPORT WE DONT CARE. DONT DEAL WITH THESE PEOPLE. VERY DISHONEST

Horrible customer service. They dont mount/balance their tire/wheel packages nor do they provide centric rings with their wheels (for free anyway). I arranged to have mine done at a local shop and the wheels caused a vibration. I returned to the shop, had the car aligned & tires rebalanced. The shop noticed a slight "hop" in the tire. When dealing with BB to get the tire replaced, they want me to pay another shop, with no reimbursement, to run the tire/wheel on a special machine before they request a replacement from the manufacturer w/no guarantee that they would. I'm already out more than the cost of a new tire!!

Took 6 weeks to get my tires.

Ordered many wheels through the years. Best service and small town feel with BB wheels! Will share with friends and family.