BBQSGRILLS.comReviews of bbqsgrills.com

Great experience would highly recommend!!

The young woman that assisted me was able to look up the part number I needed very quickly and responded to my questions with clear and concise answers. She made it easy to do business with BBQSGRILLS.

great service

The right part, right price and quick!

Paid 1500 dollars for a new grill + 200 more for shipping. More than a month later I have not received the grill. The communication has not been great, and I currently have no idea whether I will receive the grill or a refund. If I could do it over I would have just bought from a place with free shipping (lowes amazon), but I went with this company because I thought they were reputable. That was a mistake

I ordered a warming rack for my Napoleon Prestige 500 Pro grill. Before ordering I did a lot of price comparison shopping and BBQGRILLS had the best price. I called to verify they had the item in stock and and was greeted by a professional and knowledgeable sales associate. I placed my order online and was provided an email verification of my order along with several other email communications including shipping date, tracking number and arrival date. Keep up the good work! I will not hesitate to place additional orders with this family owned business! Thanks!

Big problem is that this is a Canadian company, so if you EVER order anything that needs to be returned, you probably will lose your money due to the outrangous cost of shipping into Canada. BBQGrills DID give me good pricing and service that I appreciate. But they shipped me a part from a US warehouse. I made the error and had to return the part, and order a new part number. They required me to return the part to their Canadian warehouse an the UPS coast to get the part back exceeded the $50 part cost. GREAT company with good service and pricing IF you are 100% sure that your order will not need to be returned ...

I could find the parts I needed at a reasonable price. The shipping was quick and I was kept in the loop every step of the way.