BBQGuys.comReviews of bbqguys.com

After I took my time making my decision and ordering my grill. It took very little time for the grill to be shipped and I received it sooner than I expected. It is unusual in this day and age that you get service this good unless you are charged extra!

I do a lot of outdoor kitchens and website is easy to use, has what I need, and provides and great product that lasts. Shipping is quick and I have only had 1 damaged piece which was replace with no hassle. Caleb

Everything went smoothly. I'm very thankful for the great service. Thank yall much.

There’s a reason BBQ guys come up first in every search for grills. They truly are the one stop shop! They are extremely helpful and knowledgeable with no high pressure sales tactics. Shipping was lightning fast and smooth. They have a large inventory *including newly updated models that are hard to find elsewhere.

Fantastic product selections, great pricing & very user-friendly website.

Salesman Andrew was was very knowledgeable about his products which made it easy for me to complete my purchase.. I failed to mention the design dept and the great job they did also.

Started off good , great communication, fast shipping and delivery . Open the box assembled grill and no drip tray, how is there no drip tray , chatted with customer service to be told I have to contact cuisenart myself for a replacement part, replacement?? I need the actual piece , not a replacement !! She then offered to contact them herself but would likely take a longer time . I’m confused with this type of service with a brand new customer. I’ll never shop here again Update … I feel the need to change my initial review as this company rectified the issue . I was contacted by a manager of some sort and handled my issue with great respect and understanding, I’ve read so many poor reviews and had a tough experience myself but they did fix the issue , so for that they deserve an update on this review , went from 1 star to now 5 and I will consider shopping with them again

I have recently made a purchase from barbecue guys for a new gas grill. To my surprise, it arrived within days quicker than projected, As I was unboxing. I had noticed there were some parts damaged and the container With absolutely no external damage to the packaging. After contacting BBQguys They immediately ordered replacement pieces for me. Although I had issues with the product I purchased the customer service I received. What's second to none and would highly recommend.