BBQGuys.comReviews of bbqguys.com

Product arrived ahead of schedule with a friendly and helpful delivery driver. Easy to assemble following the two page instructions, the end product is exactly what we wanted. Thank you!

On June 24, just before noon, I ordered an Napoleon 32 inch built-in natural gas grill head. BBQguys.com had exactly the model I was looking for, and the best price. I placed the order and within 15 minutes, had their order confirmation. Throughout the afternoon, I got updates on processing the order and shipment via freight. The order shipped from their warehouse in Baton Rouge, Louisiana, and I live in Pittsburgh Pennsylvania… I was completely astonished when the grill head showed up in my driveway 14 hours after it shipped from Louisiana. So far my experience with bbqguys.com is more than outstanding.

The agent Doug Hill was very knowledgeable on the different gas grill and the features that are available on the different grills. I went with the Napoleon Prestige 509 because it offered the feature that I was interested. I would highly recommend BBQ Guys for anyone that wants to purchase a new grill.

The Sales Dept has strong knowledge of their products. Very patient and not pushy. I unfortunately had to contact the support team once my product arrived. It had a manufacturers defect, however BBQ Guys support team made the replacement process simple. Zero hassle, Simply agreed it should be replaced. Even went so far to contact the manufacturer who wanted to send a repairman and tell them that wasn't happening. It was being replaced and everything was already in motion. Extremely happy with this company!

My original order of a pellet smoker was sent in a very timely manner and arrived in good shape. I followed that order with with two different kits for it and once again they were delivered in a timely manner and arrived in good shape. I would do business with them again.

Just ordered 5 patio chairs and they were shipped promptly and arrived safely. Assembly was a breeze, and the quality of the chairs seem to be excellent. When I initially inquired about the chairs I received an instant response. Bought on a great sale so very pleased with price. Would consider ordering from BBQGuys again if I needed more backyard gear.

Solid product at a great price with delivery timeliness updates. Tried to add a photo but trust pilot just closed out my review. Oh. Now I see why. The "added photo" was supposed to be me, not the product I was reviewing, as if anybody cares what I look like.

Excellent service, good pricing and fast shipping. BBQ Guys is the best place to shop for outdoor kitchen needs.