BBQGuys.comReviews of bbqguys.com

It started off a little rocky but in the end I am pleased with their service. Ms

Based upon information from their website I ordered and received a Weber Genesis II S435 natural gas grill. However, whereas the advertised description said the unit included a rotisserie kit it was not shipped with the BBQ. I have sent numerous emails to the company in an attempt to resolve the problem but I have heard nothing back. I have also checked their website and they continue to show that a rotisserie kit is included with the grill that I ordered. I heard back from the BBQ Guys this morning and this story had a positive ending. They are going to honor the original listing for this product and are sending me a rotisserie without additional cost. They are also working to correct the listing to accurately reflect that the unit I ordered was not intended to come with a free rotisserie. My faith in the BBQ Guys has been restored.