BBQGuys.comReviews of bbqguys.com

The web site is easy to use. Updates and email communications are thorough. Tracking information very detailed. Ships snd arrived quicker than anticipated. The quality of the patio furniture we purchased is excellent! Very easy to assemble. Very well designed. All screw holes aligned very nicely. Took only minutes to assemble the couch.

I ordered a grill and it came late, resulting in a lost day at home. It was the shippers fault, but BBQGUYS went above and beyond to help me out and make me happy overall.

Customer service was A1. They were very efficient and very nice. I would recommend them to my family and friends.

BBQGuys delivered exceptional customer service. When I had an issue with an outdoor kitchen I ordered, Pinky and Qunetta Stewart efficiently resolved it to our satisfaction.

I ordered a Weber SP-E-335 grill. I had never heard of bbqguys.com so I was hesitant to order. I called and spoke to one of their sales people before I placed the order. They set my mind at ease, assured me that is was in stock and I went ahead and ordered the grill. It was here in less than a week. I did have an issue with a defective grill grate which Weber immediately corrected. I had multiple correspondences with BBQ guys support department. They were responsive. They replied quickly to each email and in general were helpful. I would not hesitate to order from these folks again.

I have ordered several sets of outdoor furniture from BBQ guys. The product quality and service I received have been exceptional! Special thanks to Gia - you are wonderful to work with. Thanks so much BBQ Guys!!

Superb communication. Very responsive. Knowledgeable about the products. Competitive pricing. Post-order---still excellent communication so that I know what the status is. I purchased a fire table, so it will come by freight. So far, communication has been excellent so that I know when the ship date is, how to prep for receiving it, etc.

I had an excellent customer service experience. Julie was friendly, professional, patient, and genuinely willing to help. She listened carefully to my concerns, answered all of my questions clearly, and made sure my issue was resolved quickly and efficiently. Her positive attitude and dedication to providing outstanding service made the entire experience pleasant. I truly appreciate their help and would be happy to receive this level of service again. Thank you for going above and beyond! I recommend BBQGuys 100 percent