Better Business BureauReviews of bbb.org

When I reported fraudulent business by a used car dealership that cheated me, BBB accepted the "merchant's" offer to allow me to trade in the car they cheated me with for a "discounted offer." Obviously, I did not even want to go close to the crooks. I would have been satisfied, if BBB had published my complaint and the business could have saved its face, if it had offered a partial refund. BBB was satisfied with the fraudsters' offer and never published my complaint; still granting the dealership an A+ status.

When I involved the Boston BBB to assist in resolving a matter with Vistaprint.com and Cimpress USA, they closed the complaint based upon the company stating they would refund my money within 7 days. This reflects highly with the BBB that they resolved the complaint, and looks highly on Cimpress USA whom responded and offered a solution. However, Cimpress never delivered a check in 7 days, not 14 days, not 21 days. When I followed up with the BBB, they also told me to keep waiting before they would reopen the complaint.

They lowered my rating from AAA to C+ based only on one unfounded complaint from an overseas customer. I submitted my response, with documentation, which BBB totally ignored. Maybe someone should be watching THEM.

The BBB is nothing more than a soapbox for liars and crooks, who are allowed by the BBB to attempt to extort business out of free services or products. Anyone can go on the BBB website and make any wild claim about a business they want with no proof, and the business can respond with proof that the review is all lies, yet it gets posted anyway. The people at the Burnsville MN location told me they didn't care if the review was true or false, and they would just let the liars post it anyway. What a joke of an organization, I will never pay them a penny ever again. We don't need their scam accreditation anyway. No one does, it means nothing.

Not a good experience for me. They seem to extort business and don’t help the customer if they are accredited. I’ve received little help so far.

Alicia Leeman (Sacramento BBB) summarily closed my complaint then refused to re-open it when I proved to her that it expressly complied with their written policy. Then she stopped returning my emails. Then I got a call from Niko (a worthless deranged triggered snowflake of a person if ever there was one) who accused me of yelling despite my practically whispering during the entire conversation. He wanted me to resubmit my complaint and change the word "also" to "in addition to," otherwise he wouldn't accept my complaint! There's something very wrong with these people. They don't know their own policy, and then when you educate them on it, they move the goal post, blame you for doing things you haven't done, make logical fallacies, and give you ridiculous ultimatums.

I’ve called BBB for over a year to remove my business from BBB with no reply. I don’t have the time to disputed unnecessary claims to my business so their reviews are based on bias opinions for my business. Some of wish have never even done business with us. I’d rather spend my time making progress than wasting time with reviews of people who are impatient. If I could rate this bbb less I would. MB Click It Photography

Prestige Flowers; Ordered flowers to be delivered at hospital , flowers delivered not in a safe place, patient did not get flowers, contacted them to advise, would not give me a refund as third party deals with delivery. Offered the service of another delivery free of charge (offered accepted) as had NO CHOICE. Ask them to delivery flowers 2 weeks ago still waiting. would not even accept delivery instruction. IF YOU ARE THINKING OF USING THEM PLEASE BE AWARE